Partnerships

Local AI runs on collaboration

Proto partners with development, technology, and reseller partners to automate

Ecosystem

Resellers

Partners

Resellers

Our partner ecosystem

Proto’s relationships expand the reach and impact of global AI deployments.

Partner

Type

Our work

Technology partner

Proto provides African central banks and financial service providers with consumer support automation for African languages via SMS feature phones.

Technology partner

FNA and Proto won the G20 TechSprint 2025 award for their Anti-Scam Centre platform, promoting rapid scam reporting and fund recovery.

Proto and FNA are equipping countries with a scalable scam detection system that connects multilingual citizen reporting to real-time fund tracing – delivering trust, speed, and results for financial authorities.

Proto and FNA have been shortlisted for the G20 TechSprint 2025 with their innovative solution for fraud prevention and fund tracing.

A new partnership between FNA and Proto aims to enhance fraud recovery by enabling faster and more effective reporting for financial scam victims.

Development partner

Namibia’s government is launching Proto's AI agent system to streamline citizen support and enhance consumer protection.

Proto partners with Rwanda’s government to deploy AI citizen support agents, enhancing trust in public services through automated engagement and complaint resolution.

Technology partner

Proto and Living Map have partnered to integrate indoor wayfinding into AI assistants, enhancing navigation in high-traffic venues like airports.

Learn how Mactan-Cebu International Airport deployed Proto's AI assistant to scale their customer service capabilities while maintaining their existing support team.

Development partner

Proto, supported by ScaleAI, enhances voice AI for underserved languages, bridging digital divides in Africa and Asia with automated speech recognition technology.

Kinyarwanda voice support for AI-powered voice assistants – natural ASR and text-to-speech that helps organisations deliver accessible, local-language service across messaging channels and high-volume workflows.

Proto has launched its voice AI technology for Oshiwambo, enhancing communication in key sectors and empowering underserved communities in Namibia.

Proto is proud to announce the launch of its advanced voice AI technology for the Tagalog language, enhancing accessibility for over 28 million native speakers.

Technology partner

Proto and Tazama are collaborating to connect open transaction monitoring with real regulatory workflows – linking financial crime detection to supervision, investigation, and consumer redress in live environments.

Technology partner

Proto partners with Voices to create voice AI models for low-resourced languages, enhancing multi-language support in customer service across various sectors.

Proto, supported by ScaleAI, enhances voice AI for underserved languages, bridging digital divides in Africa and Asia with automated speech recognition technology.

Proto has launched its voice AI technology for Oshiwambo, enhancing communication in key sectors and empowering underserved communities in Namibia.

Technology partner

Proto is working with the Competition and Markets Authority to connect AI agent workflows for complaints and dispute resolution to the regulatory frameworks governing instant payment systems.

Development partner

Proto partners with Grid Impact to support the deployment of inclusive digital infrastructure across emerging markets. Grid Impact's development expertise complements Proto's AI agent infrastructure for consumer protection and public service delivery.

Development partner

Proto and the Mojaloop Foundation are collaborating to integrate consumer protection infrastructure into open, interoperable instant payment systems – connecting real-time rails to accountable AI agent workflows for complaints, dispute resolution, and regulatory oversight.

Technology partner

Proto partners with Viamo to extend AI agent services to users without smartphone or internet access, reaching communities on basic feature phones via voice and SMS across 25+ countries in Africa and Asia.

Our authorised resellers

Proto ensure sovereign AI deployments with trusted implementation partners.

Reseller

Country

Our Work

Namibia

Proto and Apex Business Solutions partner to deploy AI agents across Namibia’s financial institutions and public sector – combining local advisory expertise with enterprise-grade AI technology.

Regulators and public institutions gathered at the Bank of Namibia to discuss transitioning AI-powered citizen services from a donor-funded pilot to shared national infrastructure.

Philippines

Universal Storefront Services Corporation (USSC) deploys the Proto CX automation platform to serve Filipino financial consumers.

Learn how USSC uses Proto’s AI agent to automate 85% of customer inquiries, handle 60,000+ interactions annually, and scale multilingual financial support by 30% without increasing staff.

Proto's The Medical City Clinic AI assistant handles 8400 chats a month, reducing wait times. Support more customers in Tagalog and Cebuano languages

TMC-SL improved patient experience with Proto's AI agent, bridging language gaps and providing real-time doctor information.

Kenya

Eclectics and Proto are excited to announce an upgrade to an exclusive partnership in Africa with a focus on financial services and digital banking. The partnership will leverage the Proto platform for more efficient financial services in Africa.

Banco de Moçambique deploys Proto's AI agent to provide financial education and consumer protection to citizens across all 10 provinces and the Mozambican diaspora.

Proto partnered with Eclectics to scale accessible digital banking beyond FINCA's branch network in Uganda. The Flora AI agent handled over 91,000 interactions per month across webchat and WhatsApp.

Philippines

ePLDT, the digital infrastructure arm of PLDT, has partnered with Proto as an authorised reseller, bringing AI agent workflows to enterprise and institutional clients across the Philippines.

Tanzania

Proto partners with Flex to enhance financial inclusion in Tanzania through multilingual AI assistants and unified support across various channels.

Philippines

Global Integrated Contact Facilities joins the Proto reseller programme, deploying AI agent-powered contact centre solutions across banking, healthcare, telecom, retail and logistics in the Philippines.

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Reseller FAQ

Learn how Proto’s reseller program works, including marketing support, revenue sharing, and the onboarding process.

Does Proto provide marketing or advertising for partners?

When a partner joins the Proto partner network, Proto publishes an announcement on our website and social media. Based on the partner’s preferences, larger announcements, events, and long-term marketing can be performed.

Do partners have exclusivity in their markets or industries?

Exclusivity is determined by the partner’s claimed deal volume and minimum revenue guarantee. Exclusivity may be provided for either a country, region, and/or industry.

What is the process to become a reseller?

You can submit your application on the Proto website. The relevant region manager will review the application. If approved, you will receive a Partner Agreement for signing.

What kind of support do partners receive?

Partners are given access to the Proto Partner Portal, containing sales materials, FAQ, and documentation. Partners can receive training sessions from prompt engineers and sales demo assistance from region managers.

What revenue share does Proto offer to resellers?

Proto’s reseller program has three tiers - referral, collaborative, and autonomous - depending on a partner's engagement level with clients. Revenue varies accordingly up to 30%.

What support do resellers get to resolve performance issues their clients may face?

Clients onboarded by partners receive the same client experience as direct-sale clients. Partners are trained to manage and resolve client queries, and Proto’s prompt engineers are standing by to provide second-tier technical assistance.