Track
Proto chatbots for case management
Focus your team on resolutions for customers with Proto chatbots that generate cases with automatic categorisation, referrals and reminders.
Get Your ChatbotTrack
Focus your team on resolutions for customers with Proto chatbots that generate cases with automatic categorisation, referrals and reminders.
Get Your ChatbotTrack
Label customer cases automatically with multilingual data extracted from chatbot conversations.
View ticket messages across all channels and categories in one place for easier tracking.
Track
Automate case handoff based on customer intent, language spoken, and other identifiers.
Refer customer cases to internal teams or external departments and service providers.