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Track

Proto chatbots for case management

Prevent manual error and resolution delays with automated case processing for unlimited categories and respondents.

Track collects, classifies, and refers cases automatically with chatbots reducing the manual processing effort.
Albert Zhuang
CTO
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Track

Categorization

Label customer cases automatically with multilingual data extracted from chatbot conversations.

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Track

Respondents

Forward customer cases automatically to internal teams and external service providers.

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