Automate multilingual CX in 5 steps ⟶
Automate multilingual CX in 5 steps
Focus your team on resolutions for customers with automatic case categorisation, referrals and reminders.Get started
Label customer cases automatically with multilingual data extracted from chatbot conversations.
View ticket messages across all channels and categories in one place for easier tracking.
Automate case handoff based on customer intent, language spoken, and other identifiers.
Refer customer cases to internal teams or external departments and service providers.
Learn about the key features of Proto’s Track product, including automatic case categorisation, multilingual data extraction, and seamless case handoff.