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Platform
Chatbots
Automate multilingual customer support.
Livechat
Combine human agents and AI for chat routing, canned replies & more.
Tickets
Combine customer cases and AI for faster automated resolution.
Customers
Combine CRM capabilities and AI for customer profiles management.
Serve more customers with Proto's AI engine for local and mixed languages beyond the limits of large language models.
Drive efficiency with ChatGPT for customer sentiment, live translation & more.
Omnichannel customer experience with messaging, helpdesk and scraping apps.
Kickstart chats with customers across multiple messaging apps.
Get actionable insights from across your customers, chatbots and agents.
Adapt to local privacy laws with data storage and access options.
Hire contact centre agent to support customers alongside your chatbots.
Solutions
Financial Services
Proto AICX for banking, microfinance and remittance institutions.
Health Services
Proto AICX for clinics, hospitals and health insurance groups.
Transport Services
Proto AICX for logistics, travel loyalty and transit hubs.
Government Agencies
Proto AICX for securities exchanges, central banks and national authorities.
Company
About Proto
Learn about the global team & social impact.
Reseller Program
Deliver Proto AICX to your industry or region.
Security
Discover Proto’s certifications and security processes.
Release Notes
Check out the latest features on the Proto AICX Platform.
Docs & APIs
Go deeper into Proto's product.
System Status
Monitor the Proto AICX Platform.
Roadmap
Track Proto’s upcoming product.
Resources
Case Studies
Discover our clients’ results with the Proto AICX Platform.
News
Read the latest with what’s happening at Proto and our clients.
Articles
Check out our latest thinking on local CX automation.
Videos
Watch our videos for results and tutorials on the Proto AICX Platform.
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