Analytics

Proto chatbots for CX performance

Achieve KPIs and monitor automation performance and customer satisfaction with reports filtered by channel, geography and more.

Get Your Chatbot

Analytics

Dynamic reporting

Create and download custom reports for contact centre automation KPIs.
Access granular data with reporting that targets specific dates, channels, agents, and more.

Analytics

Snapshot results

Quickly visualize automation performance without digging for data.
Get an instant overview of the geographic range of your customer base and chatbot performance.

Other AICX products

Designer for multilingual chatbot dialogue.

Livechat for human and chatbot conversations.

Ticketing for customer cases gathered by chatbots.

Suggestions for improving chatbot dialogue.

Customer profiles for personalized engagement.

Custom reporting for agent and bot performance.

Data storage options for total control over enduser data.

Network effects

Powered by constant HermesAI™ learning across language domains.

Regulator compliance

Built in partnership with supervisory authorities across industries.

Global security

End-to-end encryption and secure connector for local databases.

PROFIT TECH

Controlled costs for scaling services across new and existing markets.

CONSUMER PROTECTION

Automated complaints processing for regulated digital ecosystems.

INCLUSION FOCUSED

Designed for consumers at the bottom of the pyramid.

Reach your local
‍customers