Chatbot performance
Find the chatbot dialogue that needs improvement.
CSAT
Learn what your customers are feeling.
Heatmap
Observe automation usage across the global map.
Analytics
Measure automation KPIs with customized reporting.
Find the chatbot dialogue that needs improvement.
Learn what your customers are feeling.
Observe automation usage across the global map.
Create and download custom reports for contact centre automation KPIs.
Quickly visualize automation performance without hunting for data.