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Analytics

Proto chatbots for CX performance

Monitor automation performance and customer satisfaction with reports filtered by channel, geography and more.

Proto's Analytics help contact centres monitor their chatbot and agent KPIs with filtering for geography, product category, channel, and more.
Deborah Kanubala
NLP Engineer
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Analytics

Dynamic reporting

Create and download custom reports for contact centre automation KPIs.

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Analytics

Snapshot results

Quickly visualize automation performance without digging for data.

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