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Analytics

Proto chatbots for CX performance

Achieve KPIs and monitor automation performance and customer satisfaction with reports filtered by channel, geography and more.

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Analytics

Dynamic reporting

  • Create and download custom reports for contact centre automation KPIs.

  • Access granular data with reporting that targets specific dates, channels, agents, and more.

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Analytics

Snapshot results

  • Quickly visualize automation performance without digging for data.

  • Get an instant overview of the geographic range of your customer base and chatbot performance.

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