AI Chatbot for Government Services

Proto chatbot for government services

Government agency operators and ombudsmen deploy Proto’s AI Customer Experience (AICX) solution to decrease multilingual support costs and improve citizen engagement.

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Business Registrars

Business Registrars

AI chatbot that simplifies the process for businesses to get information and to incorporate in a region, supports multilingualism and automates routine tasks.

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Trade Commissions

Trade Commissions

Trade commissions deploy Proto’s AI Customer Experience (AICX) solution to make information easily accessible across all businesses and consumers and to automate fraud reports and complaints.

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Securities Commissions

Securities Commissions

Securities commissions use Proto’s multilingual chatbots to empower consumers with an effective recourse method, deliver proactive advice and misconduct warnings, and decrease costs.

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e-Government

e-Government

e-Governments deploy Proto’s AI Customer Experience (AICX) as a one-stop solution for all consumers' needs across language, geography, and gender.

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Consumer Authorities

Consumer Authorities

Competition and consumer authorities deploy Proto’s AI Customer Experience (AICX) solution to improve access to consumer protection across language, geography, and gender.

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Proto Government Operators Solution Map

Automating citizen service delivery

Government agencies use Proto's AICX solution to deliver automated public services, including tax collection, municipal advisories, and democratic participation. The solution also provides handling of repetitive citizen support queries across local languages and underserved populations.

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Proto Government Regulators Solution Map

Automating citizen protection

Government ombudsmen use Proto's AICX solution to overcome scaling complaint volumes, limited citizen protection resources, and outdated manual whistleblower processes. The solution also provides direct intervention capability and analysis of complaint trends for rapid policy-making.

Protect consumers

Government sector benefits

Establish the national standard

Innovate by example and encourage service providers to adopt similar inclusion technology.

Counter disinformation

Repurpose support channels to deliver proactive and accurate information that improves citizen outcomes.

Increase trust in in state services

Establish a direct connection between the ombudsman and citizens to ensure recourse and trust is state services.

AICX

24/7 x 365 contact center automation

Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, cases, CRM and analytics.

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Return on investment

Average Values

The AICX calculator is an estimate. Your actual results may differ.

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The Results

329

Contacts deflected / month

109,191

Minutes of reduced customer
wait time / month

0

Contact center savings / month

0

Return on investment
in first year of AICX

AICX results based upon averaged customer data.
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Article
Team

Proto raises $5.6M Series A to accelerate global expansion

The Proto team is delighted to announce that it raised a $5.6M Series A round led by Mucker Capital for the global expansion of its AI Customer Experience (AICX) solutions. The round also had participation from current shareholder Yolo Investments.

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Proto’s AI chat banking in local languages now available on Temenos Exchange

The collaboration brings conversational banking powered by Proto’s AI-enabled multilingual chatbots to Temenos financial customers worldwide.

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PhilCare deploys Proto’s AI chatbot to improve quality patient experience

PhilCare, a leading health maintenance organization in the Philippines, implemented Proto’s AI chatbot to automate multilingual patient support.

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Proto partners with Eclectics to provide conversational AI to Africa’s financial institutions

New partnership between Proto and Eclectics to provide conversational AI solutions to the African financial sector and digital banking organizations.

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Canadian AI firm Proto invests $1M in Rwanda for Africa expansion

Proto’s invests in new Africa HQ in Kigali as Rwanda transform into the region's leading hub for artificial intelligence and digital technology.

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Proto and Pindo partner to improve access to AI customer experiences in Africa

Learn more about the integrated solution between Proto and Pindo to improve access to AI customer experience with API and SMS messaging in Africa.

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The Medical City Clinic deploys Proto chatbot across 50 clinics in the Philippines

The Medical City Clinic’s President and CEO Roberto Muñoz and Proto’s Asia Manager signed the deployment agreement for the Med-C chatbot to serve patients across the Philippines.

Guide

The Chatbot Guide for Multilingual Businesses

The definitive guide for your company to automate multilingual customer experience with AI-enabled chatbots for local languages.

Proto AICX platform in 2 minutes

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