Health operators and regulators deploy Proto’s AI Customer Experience (AICX) solution to allow patients to book appointments, get test results, and find health information in local languages.
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Clinics and hospitals deploy Proto’s AI Customer Experience (AICX) solution to scale services such as appointment booking, screening, preventative care, and more.
Health insurance providers deploy Proto’s AI Customer Experience (AICX) solution to decrease the cost of the claims process and answer questions about coverage in local languages.
Virtual health support providers deploy Proto’s AI Customer Experience (AICX) solution to deliver better remote health services in local languages.
Online pharmacies deploy Proto’s AI Customer Experience (AICX) solution to make medication and health services more accessible in local languages.
PhilCare's AICX healthcare platform provides more accessible healthcare for over 400,000 patients, across 1,600+ hospitals. The platform leverages artificial intelligence (AI) to automate processes such as appointment booking, exam results, and letter of authorization requests.
Health operators use Proto's AICX solution to deliver automated patient booking, payment troubleshooting, and pharmaceutical delivery. The solution also provides handling of repetitive consumer support queries across local languages and underserved populations.
Download our report for insights on the state of CX automation in iGaming industry
Download our report for insights on how African clinics can benefit from multilingual CX automation.
Innovate by example and encourage the health ecosystem to adopt inclusive technology.
Deploy mass-messaging via chatbots to provide accurate health info to citizens.
Establish a direct connection between the national health scheme and patients.
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Contacts deflected / month
Minutes of reduced customer
wait time / month
Contact centre savings / month
Return on investment
in first year of Proto AICX
