Deploying secure AI for healthcare
Deliver patient support at speed
AI Agents
Offer rapid insurance approval
Integrate with insurers to provide letters of authorisation during patient booking.
AI Agents
Automate booking and check-ins
Protect hospital staff time with automated bookings and check-ins via messaging apps.
AI Agents
Guide patients to appointments
Ensure patients arrive on time with indoor direction to appointment locations.
Channels
Engage patients everywhere
Support patients via their preferred messaging apps like Viber and Messenger.
tgl
Tagalog
ceb
Cebuano
rw
Kinyarwanda
kua
Oshiwambo
Speak in 100+ languages
Engage everyone in their native language
Proto's local language models extend beyond the reach of generative AI.
Integrations
Connect to CRMs and payment apps
Proto integrates with your business infrastructure.
Secure webhook with data encryption
Proto does the heavy lifting so you can focus on implementation.
Bulk import and export for customer data
Minimize effort when migrating big data between systems.
APIs for tickets, livechats, customers and analytics
Connect Proto content into your software stack.
iFrame for payments inside customer chat
Embed checkouts directly in chat to maximize conversion.
Progress for your organisation
Proto is the AI localisation and security partner for emerging industry leaders.
See story
52% inquiries automated
52% inquiries automated
We are elated to work with Proto to help give our patients a more efficient and convenient way to interact with us.
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Roberto Muñoz
CEO, The Medical City Clinic
See story
57K patients engaged annually
57K patients engaged annually
In just the first few months of using Proto's platform, PhilCare immediately felt an improvement in delivering our services.
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Alex Aquino
CTO, PhilCare
ISO 27001
SOC 2 Type II
Dedicated LLM
Live translation
AI Assistant switching
Hybrid hosting
On-premise hosting
Unlimited users and teams
Web scraping
Surveillance metrics
Unlimited support
ISO 27001
SOC 2 Type II
Dedicated LLM
Live translation
AI Assistant switching
Hybrid hosting
On-premise hosting
Unlimited users and teams
Web scraping
Surveillance metrics
Unlimited support
Built-in data privacy and security
Proto's platform architecture is adaptable to data privacy policies – with on-premise hosting and proprietary AI when large language models are restricted.
Protection standards
Trust in audited standards
SOC 2 Type II
ISO 27001
Data residency
Host onsite or hybrid
Deploy with local hosting solutions that are setup within two weeks.
Data access
Enforce IP access
Limit Proto platform access to offices and remote workers with authorized IP addresses.
Data privacy
Encrypt messaging
All messaging is SHA-256 encrypted at rest and in transit.
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AI Agents
Train your dedicated LLM
Deploy a customised and secure large language model trained on your organisation’s knowledge and enhanced with Proto's natural language understanding – without sharing data with third-party LLM providers.
Channels
Rely on additional channel security
Engage with customers through your preferred messaging apps, each offering the latest privacy protections for billions of daily endusers.
Consult an expert
Discover your organisation’s suitability for AI patient experience.