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Health
Health services embrace Proto’s AI Customer Experience (AICX) solution to decrease multilingual support costs and increase patient experience.
30
day
trial
No payment
required
Counteract misinformation about the pandemic and improve engagement with bottom-of-the-pyramid citizen.
Deliver symptom checking, ordering and appointment booking without wait times or contact abandonment.
Deflect repetitive queries from health service workers so they are able to focus on priority patient care.
Health services struggle to automate multilingual support due to chatbots that underdeliver and rely upon English NLP. Proto has perfected its solution for 100% of the automation pipeline, with better local language understanding and return on investment.
Patient support automation is just the first phase of Proto’s roadmap for the health sector. Repurpose automation to proactively engage patients and generate revenue and better health outcomes.
Decrease CPA by automating the acquisition and conversion process.
Convert support into an automated retention tool to retain churning patients.
Reduce reliance on acquisition with automated re-engagement of lost patients.
Expand across emerging markets without the expense of multilingual contact centers.
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Contacts deflected / month
Minutes of reduced customer
wait time / month
Contact center savings / month
Return on investment
in first year of AICX
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