Health

Automate patient education & support

Health services embrace Proto’s AI Customer Experience (AICX) solution to decrease multilingual contact center costs and increase patient experience.

7 Days Trial Solution Map

Abuja remains the epicenter of COVID-19 in Nigeria's Federal Capital Territory. We are concerned about community spread and providing the right information about the pandemic in our local languages — there is no better time than now to deploy the educational chatbot from Proto.

Abdullahi Adamu Candido

Honourable Chairman of the Abuja Municipal Area Council

Deliver COVID-19 Education

Counteract misinformation about the pandemic and improve engagement with bottom-of-the-pyramid citizen.

Improve Patient Experience

Deliver symptom checking, ordering and appointment booking without wait times or contact abandonment.

Maximize Health Workers' Time

Deflect repetitive queries from health service workers so they are able to focus on priority patient care.

Health services

Automate repetitive symptom checking, ordering and appointment booking

WHAT IS HERMESAI™

Health sponsors

Deploy AICX across Global South health services to exceed development objectives

HOW TO PARTNER?

Health inclusion with automation

Health services struggle to automate multilingual support due to manual process and chatbots that do not understand local languages and terminology. Proto's AICX solution empowers health ecosystems with inclusive channels and cost-effective contact center operations, across languages.

return on investment

Pushing beyond consumer support

Patient support automation is just the first phase of Proto’s AICX solution for the health sector. Repurpose automation to proactively engage patients and generate revenue and better health outcomes.

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