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Proto for consumer protection

AI Customer Experience is more than cost savings — protect underserved communities with scalable and easy-to-access consumer recourse channels.

Consumer complaints

Provide bottom-of-the-pyramid consumers with recourse channels.

Detect misconduct

Track trends in complaints to find and address to market misconduct.

Ensure resolution

Monitor and compel resolution across regulated institutions.


Protect consumers with AICX

Proto's AI Customer Experience platform is designed for regulators to gather consumer complaints and detect misconduct across national operator ecosystems.

Reach global consumers
Automate local languages
Transfer chats to agents