Consumer complaints
Provide bottom-of-the-pyramid consumers with recourse channels.
Detect misconduct
Track trends in complaints to find and address to market misconduct.
Ensure resolution
Monitor and compel resolution across regulated institutions.
AI Customer Experience is more than cost savings — protect underserved communities with scalable and easy-to-access consumer recourse channels.
Provide bottom-of-the-pyramid consumers with recourse channels.
Track trends in complaints to find and address to market misconduct.
Monitor and compel resolution across regulated institutions.
Proto's AI Customer Experience platform is designed for regulators to gather consumer complaints and detect misconduct across national operator ecosystems.