Why is AICX about inclusion in 2021?
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AGREEPRIVACY POLICY

Proto for countering disinformation

AI Customer Experience is more than cost savings — protect vulnerable communities with accurate and easy-to-access information.

Crisis education


Counter disinformation regarding national crises with educational content.

Mass communication


Reach bottom-of-the-pyramid citizens with accessible chatbots via SMS and messaging apps.

Rapidly deploy



Design and release chatbots to counter disinformation with Proto's rapid deployment process.

Within the health sector, operators and regulators embrace Proto’s AI Customer Experience (AICX) solution to decrease multilingual support costs and deliver accurate information.
discover solution
Abuja remains the epicenter of COVID-19 in Nigeria's Federal Capital Territory. We are concerned about community spread and providing the right information about the pandemic in our local languages — there is no better time than now to deploy the educational chatbot.
Abdullahi Adamu Candido
Honourable Chairman of the Abuja Municipal Area Council

Counter disinformation
with AICX

Proto's AI Customer Experience platform is designed for regulators to rapidly counter disinformation with educational and highly-accessible chatbots.

Reach global consumers
Automate local languages
Transfer chats to agents
Network effects
Powered by constant HermesAI™ learning across language domains.
Regulator compliance
Built in partnership with supervisory authorities across the Global South.
Global security
End-to-end encryption and secure connector for local databases.
PROFIT TECH
Controlled costs for scaling services across new and existing markets.
CONSUMER PROTECTION
Automated complaints processing for regulated digital ecosystems.
INCLUSION FOCUSED
Designed for consumers at the bottom of the pyramid.

AI customer experience can be inclusive.