Counter Disinformation | Proto

Why is AICX about inclusion in 2021?

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Proto for countering disinformation

AI Customer Experience is more than cost savings — protect vulnerable communities with accurate and easy-to-access information.

14 day trial savings

Crisis education

Counter disinformation regarding national crises with educational content.

Mass communication

Reach bottom-of-the-pyramid citizens with accessible chatbots via SMS and messaging apps.

Rapidly deploy

Design and release chatbots to counter disinformation with Proto's rapid deployment process.

Within the health sector, operators and regulators embrace Proto’s AI Customer Experience (AICX) solution to decrease multilingual support costs and deliver accurate information.

discover solution

Abuja remains the epicenter of COVID-19 in Nigeria's Federal Capital Territory. We are concerned about community spread and providing the right information about the pandemic in our local languages — there is no better time than now to deploy the educational chatbot.

Abdullahi Adamu Candido

Honourable Chairman of the Abuja Municipal Area Council

Counter disinformation
with AICX

Proto's AI Customer Experience platform is designed for regulators to rapidly counter disinformation with educational and highly-accessible chatbots.

Reach global consumers

Automate local languages

Transfer chats to agents

Other impacts

financial inclusion

Automated conversational banking for serving historically-marginalized communities.

consumer protection

Automated consumer complaints handling for rapid misconduct detection and policy-making.

responsible gaming

Automated notifications for problematic gaming patterns and safer player behaviour.

Network effects

Powered by constant HermesAI™ learning across language domains.

Regulator compliance

Built in partnership with supervisory authorities across the Global South.

Global security

End-to-end encryption and secure connector for local databases.

PROFIT TECH

Controlled costs for scaling services across new and existing markets.

CONSUMER PROTECTION

Automated complaints processing for regulated digital ecosystems.

INCLUSION FOCUSED

Designed for consumers at the bottom of the pyramid.

AI customer experience can be inclusive.