Financial consumer protection law pushed as complaints hit 12,000
Proto wins the 2019 Innovation Launchpad Award at iGaming Asia Congress, the 2nd edition of Asia’s longest running C-level event for the online gaming industry.
Proto broke the code as it includes Thai, the extremely difficult Southeast Asian language to its multilingual AI Customer Experience (AICX) solution.
Proto joined the list of 10 innovators chosen for their role in shaping the future of financial inclusion by the AFI Global Policy Forum's 1st fintech showcase.
Proto begins partnership with the African Institute for Mathematical Sciences (AIMS) empower Africa’s brightest machine learning graduates.
Automated solutions to help resolve customers complaints for Africa's central banks now made possible through Proto and BFA partnership.
Global South healthcare services leverage the free multi-lingual chatbots provided by Proto for COVID-19 awareness amongst the bottom-of-the-pyramid citizens.
Nigeria’s Federal Capital Territory (FCT) leverages Proto's solution provide support and educate the 2+ million multilingual residents of the city.
Proto leads as AI customer experience changes focus toward equality and inclusion for the year 2021 and the years ahead.
Mindway AI and Proto join forces in the launching of a multilingual virtual agent powered by GameScanner’s to localize responsible gaming.
Proto multilingual AI Customer Experience (AICX) solution adopted by Hempstreet, India’s leading cannabis-based Ayurvedic medicare provider.
Partnership between African Development Bank and Proto to automate financial consumer protection in Ghana, Rwanda, and Zambia.
New partnership between PaySwitch and Proto to provide conversational payment processing to Africa’s commercial banks.
Proto provides African central banks and financial service providers with consumer support automation for African languages via SMS feature phones.
Read how Yolo Investments boosts Proto’s expansion and position as a leader in inclusive chatbots and contact centre automation across emerging markets.
Integrated solution between Emergent Payments and Proto to power pan-African payment processing with local language chatbots.
Visa, the MetLife Foundation, Accion and the International Finance Corporation (IFC) of the World Bank Group recognized Proto as a promising early-stage fintech.
Central Bank of Liberia deploys Proto AICX to help financial consumers seek recourse against financial service providers.
Proto’s AI Customer Experience (AICX) solution for financial chat banking has been deployed by GoodTech across underserved communities in the Philippines.
Proto’s AI Customer Experience (AICX) solution for consumer protection has been deployed across 805 financial institutions in Ghana in partnership with the African Development Bank.
The Proto team is delighted to announce that it raised a $5.6M Series A round led by Mucker Capital for the global expansion of its AI Customer Experience (AICX) solutions. The round also had participation from current shareholder Yolo Investments.
The Medical City Clinic’s President and CEO Roberto Muñoz and Proto’s Asia Manager signed the deployment agreement for the Med-C chatbot to serve patients across the Philippines.
Learn more about the integrated solution between Proto and Pindo to improve access to AI customer experience with API and SMS messaging in Africa.
Proto’s invests in new Africa HQ in Kigali as Rwanda transform into the region's leading hub for artificial intelligence and digital technology.
New partnership between Proto and Eclectics to provide conversational AI solutions to the African financial sector and digital banking organizations.
PhilCare, a leading health maintenance organization in the Philippines, implemented Proto’s AI chatbot to automate multilingual patient support.
The collaboration brings conversational banking powered by Proto’s AI-enabled multilingual chatbots to Temenos financial customers worldwide.
Compare how Proto and Zendesk chatbots deal with support queries. Deploy AICX solutions and automate communication with underserved communities
Contact centres compare Proto to Freshdesk when upgrading to multilingual chatbots and artificial intelligence.
Proto received a $1.45M contribution from FedDev Ontario in Canada to expand its AI-enabled CX solutions for low-resourced languages in Africa and Asia.
Contact centres compare Proto to tawk.to when upgrading from manual support to multilingual chatbots and artificial intelligence.
Contact centres compare Proto to Botfuel when upgrading to multilingual chatbots and artificial intelligence.
JLMB Tech Ventures and Proto partner to scale Proto’s AI customer experience chatbots across public and private organizations in the Philippines.
Contact centres compare Proto to Infobip when upgrading to multilingual chatbots and artificial intelligence.
Contact centres compare Proto to Chatfuel when upgrading to multilingual chatbots and artificial intelligence.
Proto’s AI Citizen Experience (AICX) solutions enable government agencies in the Philippines to comply with the ‘No Wrong Door’ policy by using chatbots for local languages.