AICX for

Consumer Authorities

Proto CX automation for consumer protection agencies

Competition and consumer authorities deploy Proto’s AI Citizen Experience (AICX) solution to improve access to consumer protection across language, geography, and gender.

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Raise the market standard

Innovate by example and encourage the private sector to adopt inclusive citizen support technology.

Promote consumer literacy

Deliver proactive advice and misconduct warnings to citizens who may be at risk to misconduct.

Increase trust in the state

Empower citizens with an effective recourse method and the mediating power of the state.

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AICX

24/7 x 365 contact center automation

Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, ticketing, CRM and analytics, and hybrid hosting.

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Jeni
Patience

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Curtis
Vanessa

FAQ

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Return on investment

Average Values

The AICX calculator is an estimate.
Your actual results may differ.

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The Results

329

Contacts deflected / month

109,191

Minutes of reduced customer
wait time / month

0

Contact centre savings / month

0

Return on investment
in first year of Proto AICX

AICX results based upon averaged customer data.
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