AI Chatbot for

Health Insurance

Proto chatbot for health insurance

Insurance providers deploy Proto’s AI Customer Experience (AICX) solution to decrease the cost of the claims process and improve customer experience across language, geography, and gender.

Get your Chatbot
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Grow patient base

Unlock new patient segments with inclusive chatbots that work across languages, ethnicities and income levels.

Scale while saving

Automate multilingual support while maintaining quality customer experience as your insurance firm scales.

Chat claims

Allow your insurees to quickly submit claim details and upload attachments via omnichannel chatbots.

"PhilCare leverages technology to deliver exceptional service to our clients. We believe that strategic partnerships like the one we have with Proto will help us achieve our goals. In just the first few months of using Proto's platform, PhilCare immediately felt an improvement in delivering our services. Thank you to the competent team from Proto!"
Alex Aquino
CTO, PhilCare
CASE STUDY

AI-enabled healthcare support in the Philippines

Since its launch in June, Philcare's chatbot has received over 472,880 messages and helped its members access convenient and accessible healthcare services from 1,600+ hospitals and 48,000 physicians leveraging artificial intelligence (AI) to automate processes such as appointment booking, exam results, and LOA requests.

READ STUDY
"PhilCare leverages technology to deliver exceptional service to our clients. We believe that strategic partnerships like the one we have with Proto will help us achieve our goals. In just the first few months of using Proto's platform, PhilCare immediately felt an improvement in delivering our services. Thank you to the competent team from Proto!"
Alex Aquino
CTO, PhilCare
CASE STUDY

AI-enabled healthcare support in the Philippines

Since its launch in June, Philcare's chatbot has received over 472,880 messages and helped its members access convenient and accessible healthcare services from 1,600+ hospitals and 48,000 physicians leveraging artificial intelligence (AI) to automate processes such as appointment booking, exam results, and LOA requests.

READ STUDY

AICX

24/7 x 365 contact center automation

Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, cases, CRM and analytics.

Ask Proto's local team about CX automation

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Jeni
Patience

Ask Proto's experts about governance chatbots

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Curtis
Vanessa

Return on investment

Average Values

The AICX calculator is an estimate.
Your actual results may differ.

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The Results

329

Contacts deflected / month

109,191

Minutes of reduced customer
wait time / month

0

Contact centre savings / month

0

Return on investment
in first year of Proto AICX

AICX results based upon averaged customer data.
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