AI Chatbot for
Clinics
Clinics and hospitals deploy Proto’s AI Customer Experience (AICX) solution to improve the patient booking experience without wait times and expensive contact centres.
Get your Chatbot
Offer rapid appointment booking via multilingual and omnichannel chatbots that include all patients.
Send patients medical and vaccine advisories in their preferred languages and via their known messaging channels.
Allow patients to refill their prescriptions via multilingual and omnichannel chatbots without tedious web portals.
The Medical City Clinic chatbot handles 8,400+ chats a month, reducing wait times, including more native Tagalog and Cebuano speakers, and improving overall patient experience as Filipinos are seeking stronger connections to their health and wellness services.
The Medical City Clinic chatbot handles 8,400+ chats a month, reducing wait times, including more native Tagalog and Cebuano speakers, and improving overall patient experience as Filipinos are seeking stronger connections to their health and wellness services.
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Contacts deflected / month
Minutes of reduced customer
wait time / month
Contact centre savings / month
Return on investment
in first year of Proto AICX
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