AI Chatbot for

Clinics

Proto chatbot for clinics and hospitals

Clinics and hospitals deploy Proto’s AI Customer Experience (AICX) solution to improve the patient booking experience without wait times and expensive contact centres.

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Automated bookings

Offer rapid appointment booking via multilingual and omnichannel chatbots that include all patients.

Proactive patient engagement

Send patients medical and vaccine advisories in their preferred languages and via their known messaging channels.

Prescription refilling

Allow patients to refill their prescriptions via multilingual and omnichannel chatbots without tedious web portals.

We are elated to work with Proto to help give our patients a more efficient and convenient way to interact with us.
Roberto Muñoz
CEO, The Medical City Clinic
CASE STUDY

AI-enabled patient experience improvement in the Philippines

The Medical City Clinic chatbot handles 8,400+ chats a month, reducing wait times, including more native Tagalog and Cebuano speakers, and improving overall patient experience as Filipinos are seeking stronger connections to their health and wellness services.

READ STUDY
We are elated to work with Proto to help give our patients a more efficient and convenient way to interact with us.
Roberto Muñoz
CEO, The Medical City Clinic
CASE STUDY

AI-enabled patient experience improvement in the Philippines

The Medical City Clinic chatbot handles 8,400+ chats a month, reducing wait times, including more native Tagalog and Cebuano speakers, and improving overall patient experience as Filipinos are seeking stronger connections to their health and wellness services.

READ STUDY

AICX

24/7 x 365 contact center automation

Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, cases, CRM and analytics.

Ask Proto's local team about CX automation

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Patience

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Vanessa

Clinics

FAQ

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Return on investment

Average Values

The AICX calculator is an estimate.
Your actual results may differ.

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The Results

329

Contacts deflected / month

109,191

Minutes of reduced customer
wait time / month

0

Contact centre savings / month

0

Return on investment
in first year of Proto AICX

AICX results based upon averaged customer data.
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