AICX for
Clinics
Proto CX automation for clinics and hospitals
Clinics and hospitals deploy Proto’s AI Customer Experience (AICX) solution to scale services such as appointment booking, screening, preventative care, and more.
Get startedAICX for
Clinics
Clinics and hospitals deploy Proto’s AI Customer Experience (AICX) solution to scale services such as appointment booking, screening, preventative care, and more.
Get startedThe Medical City Clinic deployed Proto’s platform across over 50 clinics in the Philippines to scale appointment booking, test results, and more.
Proto’s smart webchat popup-message feature, otherwise called webchat “sneak peek," decreased Optique Optometrist’s website bounce-rate by 50%.
PhilCare reduced query resolution speed to 2 seconds and human agents reliance to 52% after deploying Proto’s AICX solution.
The Medical City Clinic chatbot handles >10,400 chats a month, eliminating wait times across 50 clinics for Tagalog and Cebuano patients who need to book appointments and check their test results.
The Medical City Clinic chatbot handles >10,400 chats a month, eliminating wait times across 50 clinics for Tagalog and Cebuano patients who need to book appointments and check their test results.
The Medical City Clinic chatbot handles >10,400 chats a month, eliminating wait times across 50 clinics for Tagalog and Cebuano patients who need to book appointments and check their test results.
AICX
Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, ticketing, CRM and analytics, and hybrid hosting.
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Contacts deflected / month
Minutes of reduced customer
wait time / month
Contact centre savings / month
Return on investment
in first year of Proto AICX