AI Chatbot for

Telemedicine

Proto chatbot for telemedicine

Virtual health support providers deploy Proto’s AI Customer Experience (AICX) solution to improve access across language, geography and gender.

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Reach every patient

Deploy multilingual and omnichannel chatbots to reach historically-marginalized patients across ethnicity, geography and gender.

Chat-based symptom checking

Allow patients to check their symptoms with multilingual chatbots and keep your nurses focused on the most urgent cases.

Counter misinformation

Provide accessible fact-based information to patients via their preferred language and messaging channel.

AICX

24/7 x 365 contact center automation

Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, cases, CRM and analytics.

Supported channels

Africa's leading API platform for SMS and more with 80,000 developers.

Android SDK

Proto's software development kit for Android mobile applications.

Bitrix24

Messaging, CRM, and data sharing for mid-market contact centers.

LINE

Japan, Thailand, and Taiwan's leading messaging app with 700M users.

Messenger

The world's second most popular messaging app with 1.3B users.

Microsoft Teams

Workspace chat, videoconferencing, and data sharing for enterprise.

Salesforce

Messaging, CRM, and data sharing for enterprise contact centers.

SMS

The messaging system for feature phone users across the Global South.

twilio

The world's leading API platform for SMS and more with 5M developers.

Twitter

The world's leading microblogging app with 330M users.

viber

Eastern Europe and Asia's preferred messaging app for 260M users.

WEbchat

Proto's webchat with customized branding for business websites.

Webhook

Proto's chatbot webhook for external livechat tools.

The world's leading messaging app with 1.6B users.

Zalo

Vietnam's leading messaging app with 100M users.

Ask Proto about your customer experience automation

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Return on investment

Average Values

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The Results

329

Contacts deflected / month

109,191

Minutes of reduced customer
wait time / month

0

Contact center savings / month

0

Return on investment
in first year of AICX

AICX results based upon averaged customer data.

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AI customer experience can be inclusive.

14 day trial