Proto Resources
Discover the latest Proto news and annoucements.
A new era for CX, TÜV NORD Indonesia partners with Proto to harness AI power
Proto partners with TÜV NORD Indonesia to enhance customer experience through AI solutions, ensuring precise and efficient interactions across various sectors.
Proto partners with Voices to develop voice AI for underserved languages
Proto partners with Voices to create voice AI models for low-resourced languages, enhancing multi-language support in customer service across various sectors.
Proto CEO Curtis Matlock to chair SupTech Industry Group
Proto CEO Curtis Matlock is the founding chairman of the new SupTech Industry Group, aiming to scale technology for financial inclusion and consumer protection.
Transforming customer experiences in the financial sector with AI: opportunities and challenges
AI stands as a transformative force in the financial sector, offering tools to optimise the customer journey and improve satisfaction.
What’s the ROI of customer service automation?
Investing in AI customer service can improve responses by 20%, enhance agent efficiency, and ultimately boost customer satisfaction and revenue.
How a hospital created the leading personal AI patient experience in the Philippines
The Medical City South Luzon hospital used Proto's AI technology to streamline patient appointment bookings and overcome language barriers.
DragonPass deploys Proto’s AICX platform to streamline employee assistance
DragonPass has deployed Proto’s AICX Platform to enhance employee training and assistance for CX agents supporting 30 million members globally.
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