Proto Resources
Discover the latest Proto news and annoucements.
A day in the life of a QA engineer at Proto
Vitaliy's passion for technology began at a young age, leading him to a fulfilling career in Quality Assurance, where he ensures smooth user experiences.
Proto adds contact centre capability to its AI customer experience platform
Generative AI can enhance customer service efficiency while the human touch remains essential for complex queries and sensitive situations. Here's how Proto's proAgents feature lets organisations achieve both.
Manila Express deploys Proto’s AICX Platform for remittances to the Philippines
Manila Express, a trusted remittance provider for 35 years, implemented Proto’s AI Customer Experience (AICX) solution to automate financial customer support for remittances from Canada to the Philippines.
EV charging network automates 70% of customer queries
ChargEV automated 64% of customer inquiries using Proto's AICX Platform, reducing agent intervention and enhancing support for electric vehicle users.
Estuary Solutions Partners with Proto to provide growth-focused digital transformation
Estuary Solutions partners with Proto to leverage AI technology to enhance customer experience and drive digital transformation across industries.
Nocola IoT Solutions partners with Proto for AI-enabled customer support
Nocola IOT Solutions and Proto AICX are excited to announce a new partnership, looking to new opportunities to enhance technology and AICX.
Proto announces new AICX solution for the transport and logistics sector
Proto, a global leader in AI customer experience (AICX) solutions, launches its new AICX solution for the transport and logistics sector to scale customer support in local languages.
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