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Health

Automate support for alternative medicine

Alternative health distributors embrace Proto’s AI Customer Experience (AICX) solution to decrease multilingual support costs and increase patient loyalty

30 day trial

No payment required

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Proto’s localized, NLP-enabled chatbots are allowing Dragonpass to extend its loyalty platform service across multiple channels, language markets and corporate partners at a time when we’re seeing a X% global growth increase.
John Golding
Operations Director, Global Markets / Dragonpass

Maximize Doctor Time

abandon rate from financial complainants

Increase Patient Loyalty

average initial response time reduction for financial complaints

Maximize Doctor Time

average annual growth in complaints handled without additional expense

Health distributors

Automate repetitive payment, account and loyalty queries from patients

What is HermesAI™

Health innovators

Integrate AICX into recommendation systems and product databases for higher operational savings

How to partner?
ENABLED WITH
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Solving health support automation

Health distributors struggle to automate multilingual support due to chatbots that underdeliver and rely upon English-based NLP. Proto has perfected its solution for 100% of the automation pipeline, with better local language understanding and ROI

CALCULATE ROICALCULATE ROI

Pushing beyond health support

B2B and B2C support automation is just the first phase of Proto’s roadmap for the travel sector. Repurpose automation to proactively engage consumers and generate revenue.

Aquire New Players

Decrease CPA by automating the acquisition and conversion process.

Retain Declining Players

Convert customer support into an automated sales tool to retain churning players.

Reactivate Churned Players

Reduce reliance on acquisition with automated re-engagement of lost players.

24/7 x 365 contact center automation

Expand across emerging markets without the expense of multilingual contact centers.

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Return on investment

The AICX calculator is an estimate. Your actual results may differ.

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Return on investment

329

Contacts deflected / month

109,191

Minutes of reduced customer
wait time / month

0

Contact center savings / month

0

Return on investment
in first year of AICX

AICX results based upon averaged customer data.
Get these results

Calculate your Online Gaming ROI

The AICX calculator is an estimate. Your actual results may differ.

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Calculate your Online Gaming ROI

Projected net revenue increase

Contact center savings / year

Total bottom line improvement

Return on investment
in first year of AICX

Results based upon averaged customer data.

Have a chat with Frank about AICX for travel platforms

Discover the power of AICX for your contact center