Financial operators and regulators deploy Proto’s AI Customer Experience (AICX) solution to decrease support costs and improve financial inclusion across language, geography, and gender.
Proto AI Chatbot in banking automates working processes and improves the digitalization of the financial sector
Chatbot for retail banks allows customers to check balances, pay bills and provides multilingual solutions while maintaining a quality customer experience
Chatbot for digital banks automates 100% of contact center operations with AI banking chatbots, live chat, cases and analytics
Chatbot for FX and crypto provides about current market changes. Automated crypto trading bots render help in choosing investments and making transactions
AI chatbot for microfinance services supports customers to quickly make loan payments in any channel they want. 24/7 x 365 contact center automation
Financial insurance chatbot helps collect information about vehicles, finances status and simplify daily banking transactions. Provides customer support 24/7
.svg)
Financial operators use Proto's AICX solution to deliver automated banking services for account setup, KYC, and payments. The solution also automates repetitive customer support queries across local languages and underserved populations.
Financial regulators use Proto's AICX solution to overcome scaling complaint volumes, limited consumer protection resources, and outdated manual processes. The solution also provides intervention capability and analysis of misconduct trends for rapid policy-making.
Innovate by example and encourage the financial sector to adopt inclusive technology.
Deliver proactive advice and misconduct warnings to first-time financial consumers.
Empower financial consumers with effective recourse and the mediating power of the state.
Error. Did you enter your info correctly?
Contacts deflected / month
Minutes of reduced customer
wait time / month
Contact center savings / month
Return on investment
in first year of AICX
.jpg)
