Financial operators and regulators deploy Proto’s AI Customer Experience (AICX) solution to decrease support costs and improve financial inclusion across language, geography, and gender.
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Financial operators use Proto's AICX solution to deliver automated banking services for account setup, KYC, and payments. The solution also automates repetitive customer support queries across local languages and underserved populations.
Financial regulators use Proto's AICX solution to overcome scaling complaint volumes, limited consumer protection resources, and outdated manual processes. The solution also provides intervention capability and analysis of misconduct trends for rapid policy-making.
Financial regulators deploy Proto’s AI Customer Experience (AICX) solution to improve access to financial consumer protection across language, geography, and gender.
Traditional banks deploy Proto’s AI Customer Experience (AICX) solution to decrease support costs and improve financial inclusion across language, geography, and gender.
Challenger banks deploy Proto’s AI Customer Experience (AICX) solution to scale rapidly without the high cost of multilingual contact centres.
Foreign and cryptocurrency exchanges deploy Proto’s AI Customer Experience (AICX) solution to scale rapidly without the high cost of multilingual contact centres.
Rural banks and small lenders deploy Proto’s AI Customer Experience (AICX) solution to improve access to basic financial services across language, geography, and gender.
Insurance providers deploy Proto’s AI Customer Experience (AICX) solution to decrease the cost of the claims process and improve customer experience across language, geography, and gender.
Innovate by example and encourage the financial sector to adopt inclusive technology.
Deliver proactive advice and misconduct warnings to first-time financial consumers.
Empower financial consumers with effective recourse and the mediating power of the state.
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Contacts deflected / month
Minutes of reduced customer
wait time / month
Contact center savings / month
Return on investment
in first year of AICX
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