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Financial operators and regulators embrace Proto’s AI Customer Experience (AICX) solution to decrease support costs and improve financial inclusion across language, geography, and gender.
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Financial operators use Proto's AICX solution to deliver automated banking services, including account setup, KYC, and transactions. The solution also provides handling of repetitive consumer support queries across local languages and underserved populations.
Financial regulators use Proto's AICX solution to overcome scaling complaint volumes, limited consumer protection resources, and outdated manual processes. The solution also provide direct intervention capability and analysis of misconduct trends for rapid policy-making.
Control scaling operational costs from increasing consumer case volumes across multilingual markets.
Engage financial consumers everywhere regardless of language, geography or gender.
Rapidly inform policy-making with trend analysis of misconduct across financial ecosystems.
Financial operators use Proto's AICX solution to deliver automated banking services, including account setup, KYC, and transactions.
Financial operators use Proto's AICX solution to deliver automated banking services, including account setup, KYC, and transactions.
Financial operators use Proto's AICX solution to deliver automated banking services, including account setup, KYC, and transactions.
Financial operators use Proto's AICX solution to deliver automated banking services, including account setup, KYC, and transactions.
Financial operators use Proto's AICX solution to deliver automated banking services, including account setup, KYC, and transactions.
AICX
Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, cases, CRM and analytics.
Innovate by example and encourage the financial ecosystem to adopt inclusive technology.
Deliver proactive advice and misconduct warnings to first-time financial consumers.
Establish a direct connection between the regulatory authority and financial consumers.
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Contacts deflected / month
Minutes of reduced customer
wait time / month
Contact center savings / month
Return on investment
in first year of AICX
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Your customers in emerging markets are more vulnerable to climate change. Proto donates 5% of license fees to carbon capture by Swiss-based Climeworks.
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