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Proto chatbot for financial inclusion

AI Customer Experience delivers more than cost savings — include underserved communities with scalable and accessible conversational banking.

Raise market standard

Innovate by example and encourage the financial ecosystem to adopt inclusive technology.

Financial literacy

Deliver proactive advice and misconduct warnings to first-time financial consumers.

Trust in the state

Establish a direct connection between the regulatory authority and financial consumers.

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AICX

Include financial consumers with automation

Proto's AI Customer Experience platform helps financial operators deploy chat banking for marginalized populations.

Engage citizens & diasporas

Automate local languages

Transfer chats to agents

Other impacts

consumer protection

Automated consumer complaints handling for rapid misconduct detection and policy-making.

responsible gaming

Automated notifications for problematic gaming patterns and safer player behaviour.

counter disinformation

Automated citizen engagement for detecting and correcting false information.

Powered by constant HermesAI™ learning across language domains.

Built in partnership with supervisory authorities across the Global South.

End-to-end encryption and secure connector for local databases.

Controlled costs for scaling services across new and existing markets.

Automated complaints processing for regulated digital ecosystems.

Designed for consumers at the bottom of the pyramid.

AI customer experience can be inclusive.