AI Citizen Experience delivers more than cost savings — include underserved communities with scalable and accessible conversational banking.
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Innovate by example and encourage the financial ecosystem to adopt inclusive technology.
Deliver proactive advice and misconduct warnings to first-time financial consumers.
Establish a direct connection between the regulatory authority and financial consumers.
The automated consumer protection system at the Central Bank of the Philippines (BSP) set the standard for accessible recourse in emerging markets, handling a 4x surge in complaints without expanded wait times nor operational costs.
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Proto's AI Citizen Experience platform helps financial operators deploy chat banking for marginalized populations.
