Automate multilingual CX in 5 steps ⟶
Automate multilingual CX in 5 steps
Rural banks and small lenders deploy Proto’s AI Customer Experience (AICX) solution to improve access to basic financial services across language, geography, and gender.Get started
GoodPay achieved a 0.66s response time for 49K+ messages with Proto's CX automation platform.
FINCA Uganda reached over 12K engaged end users with service automation across 27 locations.
Proto is a leader in regulatory innovation, with 20,000 consumer protection inquiries served across 15 different MFIs in Rwanda alone.
How African microfinance institutions can overcome 5 key roadblocks to better customer support for low-income and rural customer segments with Proto.
Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, ticketing, CRM and analytics, and hybrid hosting.
Estimate your return-on-investment in the first year with Proto AICX. Results are based upon averaged client data.
Contacts deflected / month
Minutes of reduced customer
wait time / month
Contact centre savings / month
Return on investment
in first year of Proto AICX
The AICX calculator is an estimate.
Your actual results may differ.