AI Chatbot for

Microfinance

Proto chatbot for microfinance

Rural banks and small lenders deploy Proto’s AI Customer Experience (AICX) solution to improve access to basic financial services across language, geography, and gender.

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SMS chatbots

Deploy chatbots across feature phones to include bottom-of-the-pyramid consumers without the latest technology.

Improve efficiency and save

Improve operational efficiency and reduce costs by automating your loan management processes.

Chat banking

Allow your customers to quickly make loan payments using chatbots in any channel they want.

CASE STUDY

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CASE STUDY

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AICX

24/7 x 365 contact center automation

Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, cases, CRM and analytics.

Ask Proto's local team about CX automation

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Jeni
Patience

Ask Proto's experts about governance chatbots

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Vanessa

Return on investment

Average Values

The AICX calculator is an estimate.
Your actual results may differ.

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The Results

329

Contacts deflected / month

109,191

Minutes of reduced customer
wait time / month

0

Contact centre savings / month

0

Return on investment
in first year of Proto AICX

AICX results based upon averaged customer data.
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