AI Chatbot for

Retail Banks

Proto chatbot for retail banks

Traditional banks deploy Proto’s AI Customer Experience (AICX) solution to decrease support costs and improve financial inclusion across language, geography, and gender.

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Outsmart the competition

Standout from traditional banks with an innovative and multilingual chat banking experience.

Scale while saving

Automate multilingual support while maintaining quality customer experience as your bank scales.

Chat banking

Allow customers to check balance, pay bills and transfer money within the omnichannel chatbot experience.


24/7 x 365 contact center automation

Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, cases, CRM and analytics.

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Return on investment

Average Values

The AICX calculator is an estimate. Your actual results may differ.

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The Results


Contacts deflected / month


Minutes of reduced customer
wait time / month


Contact center savings / month


Return on investment
in first year of AICX

AICX results based upon averaged customer data.
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