Kinyarwanda
Oshiwambo
Tagalog
Punjabi
Payments
Deploy secure AI for instant payments
Help customers with payment support and dispute resolution across local langauges and channels like WhatsApp, LINE and voice.
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What's my wallet balance?
Identify customer
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814589
Retrieve balance
Thank you, Martin.
Your balance is $156.94.
Financial trust at speed
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Mediate payment disputes
Resolve complaints with AI mediation suggestions and regulator oversight.
Understand customer behaviour
Get a direct view into payment product efficacy with conversational surveys and customer feedback.
Engaged customers
4590
23%
Average rating
4.8
38%
Auto-populate financial consumer tickets
Automatically fill ticket tags, custom fields, and customer profiles from chat data.
Provide accessible customer support
Deploy payment support directly into messaging apps like WhatsApp and LINE for global coverage.
Conversational payment options
Offer payment processing and troubleshooting directly in the messaging interface to reduce support tickets.
Integrate your trust layer
Proto connects into existing digital infrastructure.
Secure webhook with data encryption
Proto does the heavy lifting so you can focus on implementation.
Bulk import and export for customer data
Minimize effort when migrating big data between systems.
APIs for tickets, livechats, customers and analytics
Connect Proto content into your software stack.
iFrame for payments inside customer chat
Embed checkouts directly in chat to maximize conversion.
Estimate your savings with Proto
Built-in data privacy and security
Proto's platform architecture is adaptable to data privacy with on-premise hosting and local AI when large language models are restricted.
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Host onsite or hybrid
Deploy with local hosting solutions that are setup within two weeks.
Enforce IP access
Limit platform access to offices and remote workers with authorised IP addresses.
Exempt company admins
Allowed IP ranges
173.51.31.121173.51.35.141
192.156.1.01192.156.1.31
49.23.156.1949.23.156.255
Encrypt messaging
All messaging is SHA-256 encrypted at rest and in transit.