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Workshop: Reimagining Customer Experience in Indonesia

5

min read

May 13, 2025

Proto Partners with TÜV NORD Indonesia for an Exclusive Workshop on “Reimagining Customer Experience in Indonesia with Proto’s AICX Platform” in Jakarta

Proto is excited to announce an exclusive workshop at The Orient Hotel, Jakarta on May 20, 2025, focused on reimagining customer experience through our AICX platform.

In partnership with TÜV NORD Indonesia, this half-day event will bring together industry leaders from banking, government services, healthcare, and other sectors to explore how conversational AI is transforming customer interactions across Indonesia.

The workshop will provide insights into the current challenges in customer experience (CX) and showcase the power of multilingual AI Assistants in enhancing accessibility and efficiency. Participants will gain firsthand experience with Proto’s cutting-edge AI tools, dive into real-world case studies from Southeast Asia and experience Proto’s AICX platform through an interactive, hands-on session.

Seats are limited, and attendees are encouraged to register by 17th May. Don’t miss the chance to connect with industry experts and discover how Proto’s AICX platform can drive meaningful change in the customer service operations.

Register here.

About Proto

Proto is the leading generative AICX platform for local languages. Its inclusive text and voice AI assistants excel at usecases for customer experience, consumer protection, employee experience, and indoor navigation. The Proto AICX Platform is powered by large language models and the proprietary ProtoAI engine for high accuracy in underserved languages. Proto deployments feature enterprise-grade security and capabilities such as on-premise hosting, customised analytics, and a 24/7 prompt engineering service. Headquartered in Waterloo, Canada, Proto is a global team operating across Latin America, Africa, and Asia.

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