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Proto Resources

Discover the latest Proto news and annoucements.

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News
Partners

Intelligible Solutions partners with Proto AICX for digital transformation in government and enterprise sectors

Proto AICX is thrilled to announce a partnership with Intelligible Solutions, a leading provider of innovative software solutions with global market potential.

May 2, 2024
Article
Government
AI and CX

5 best AI prompts for government citizen experience chatbots

Today, government organizations are leveraging AI-powered chatbots to make citizen support more seamless. Proto's deployments with various government agencies have reduced response times to seconds for citizen queries using carefully designed prompts.

April 24, 2024
News
Africa
Partners

Eclectics International Ltd. and Proto AICX partner to drive financial inclusion in Africa

Eclectics and Proto AICX are excited to announce an upgrade to an exclusive partnership in Africa with a focus on financial services and digital banking. The partnership will leverage the Proto AICX Platform for more efficient financial services in Africa.

April 23, 2024
News
Proto

Proto raises $5.6M Series A for emerging market expansion

The Proto team is delighted to announce that it raised a $5.6M Series A round led by Mucker Capital for the global expansion of its AI Customer Experience (AICX) solutions. The round also had participation from current shareholder Yolo Investments.

April 22, 2024
News
Partners

Proto and Gates Foundation to scale AI consumer protection in Africa and Asia

The Gates Foundation's partnership with Proto aims to enhance AI-based consumer protection systems across six LMICs in Africa and Asia.

April 16, 2024
Article
Product

Meet Proto's new generative AI platform for multilingual customer experience

Proto, a global leader in generative AI customer experience (AICX) solutions, is finishing Q1 2024 with the release of its new AICX Platform and a growth increase thanks to 15+ GPT features and new usecases driven by clients.

April 8, 2024
News
Asia
Government
Customers

DTI launches Proto’s new AICX Platform to streamline business name registration

The Department of Trade and Industry in the Philippines is using Proto's AICX Platform to streamline business name registration and complaints management.

April 5, 2024
News
Africa
Partners

Clear Basics Limited partners with Proto to enhance customer experience automation in Uganda

Clear Basics Limited (CBL), a leading reseller and distributor of technology products in Uganda, is pleased to announce a new partnership with Proto, a cutting-edge technology company specializing in AI customer experience (AICX) solutions.

March 21, 2024
Article
Asia
Government
Customers

Proto's chatbot for the Central Bank of the Philippines leads in Filippino financial consumer protection

Learn how the Bangko Sentral Online Buddy (BOB) is helping Filipino consumer to access faster and more reliable complaint management across hundreds of financial service providers.

February 13, 2024
News
Asia
Government
Partners

Workshop recap: Enabling the Internet Transactions Act of the Philippines across 15+ government agencies

On January 22, the Department of Trade and Industry (DTI) of the Philippines and the University of Cambridge SupTech Lab (the Lab) co-hosted the Enabling the Internet Transactions Act Workshop.

January 25, 2024
Case Study
Africa
Financial
Customers

FNB Zambia achieves 80% automation in handling customer queries

FNB optimized support for banking customers, boasting a 44% increase in automated self-serve approach to consumer support in the first week of deployment, ultimately achieving an 80% automation rate.

January 20, 2024
News
Financial

National Bank of Rwanda wins the AFI Financial Inclusion Innovation Award

Proto is thrilled to be the NBR's technical implementation partner for the Intumwa consumer protection chatbot during this journey to strengthen consumer protection in Rwanda.

October 9, 2023

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