Proto Resources
Discover the latest Proto news and annoucements.
AI for digital education: 3 core strategies
How digital tools can help educational institutions rebuild and prepare students for an uncertain future.
How pharma companies can use AI to adapt to new markets
Pharma companies can use AI automation for decentralised trials, e-pharmacies, and health care provider outreach – but it’s important to tailor these solutions for local markets.
AI vs. human customer service agents: will humans be automated out of work?
With recent advances in AI, people have been worried about their jobs. But chatbots aren’t here to replace humans – instead, they’ll make our existing jobs easier.
How conversational AI powers e-government: Proto in the Philippines
Proto’s alignment with Philippine government strategies can help the country achieve its development goals for 2023.
Bard, ChatGPT race: whose data drives today’s AI?
Recent announcements from OpenAI and Google have put chatbots in the media spotlight – but whose data drives today’s AI and what does that mean for inclusivity?
Bank of Zambia deploys financial consumer protection solution
Bank of Zambia and Proto signed a partnership to deploy Proto’s multilingual, AI-enabled consumer protection solution across 139 financial institutions.
Staying competitive in Asia’s digital banking landscape
How Proto’s AI Customer Experience (AICX) solutions can help digital banks stay competitive in Asia’s growing market.
5 customer support wins for African microfinance
How African microfinance institutions can overcome 5 key roadblocks to better customer support for low-income and rural customer segments with Proto.
Proto named a top conversational AI company to watch in 2023
AI Time Journal named Proto a top conversational AI company to watch in 2023 for its unique capabilities in automating multilingual conversations.
What does ChatGPT mean for AI customer experience
What ChatGPT means for AI customer experience use cases, and how it can help with building better chatbots.
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