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Proto Resources

Discover the latest Proto news and annoucements.

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Article

AI for digital education: 3 core strategies

How digital tools can help educational institutions rebuild and prepare students for an uncertain future.

March 23, 2023
Article
Health

How pharma companies can use AI to adapt to new markets

Pharma companies can use AI automation for decentralised trials, e-pharmacies, and health care provider outreach – but it’s important to tailor these solutions for local markets.

March 13, 2023
Article

AI vs. human customer service agents: will humans be automated out of work?

With recent advances in AI, people have been worried about their jobs. But chatbots aren’t here to replace humans – instead, they’ll make our existing jobs easier.

March 9, 2023
Article
Government

How conversational AI powers e-government: Proto in the Philippines

Proto’s alignment with Philippine government strategies can help the country achieve its development goals for 2023.

February 27, 2023
Article

Bard, ChatGPT race: whose data drives today’s AI?

Recent announcements from OpenAI and Google have put chatbots in the media spotlight – but whose data drives today’s AI and what does that mean for inclusivity?

February 16, 2023
News
Government

Bank of Zambia deploys financial consumer protection solution

Bank of Zambia and Proto signed a partnership to deploy Proto’s multilingual, AI-enabled consumer protection solution across 139 financial institutions.

February 15, 2023
Article
Financial

Staying competitive in Asia’s digital banking landscape

How Proto’s AI Customer Experience (AICX) solutions can help digital banks stay competitive in Asia’s growing market.

February 2, 2023
Article
Financial

5 customer support wins for African microfinance

How African microfinance institutions can overcome 5 key roadblocks to better customer support for low-income and rural customer segments with Proto.

January 25, 2023
Case Study
Government

Philippines trade department automates chats scaling 289% per year

The Department of Trade and Industry leverages Proto’s AI technology to provide 24/7 customer service for queries in local languages such as Tagalog and Cebuano.

January 20, 2023

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