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This global rollout marks a significant step forward in enhancing our customer experience, ensuring we're available whenever and wherever our customers need us most. This innovation will deliver tremendous value by increasing efficiency, responsiveness, and satisfaction across all touchpoints.
Peter Hughes
Vice President of Customer Support, Dragonpass
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About Proto

Proto is a leading provider of local and secure AI solutions for emerging markets. The company is trusted by governments and regulated industries to power inclusive interactions for usecases such as transaction support, citizen engagement, and anti-scam centres. Proto’s clients include central banks, remittance services, and hospitals protected with the company’s SOC2, ISO27001, and HIPAA security compliance. Proto’s proprietary natural language engine delivers understanding for local and mixed languages across underserved populations – beyond the capabilities of large language models. Headquartered in Canada, Proto operates from regional offices in the Philippines and Rwanda.

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