AICX for

Education Ministries

Proto CX automation for education ministries

Education ministries deploy Proto’s AI Citizen Experience (AICX) solution to improve access to information for students, parents, teachers and administrators.

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Omnichannel for maximum access

Allow students and parents to access exam scheduling and class information via apps such as WhatsApp and Messenger.

Local languages for maximum inclusion

Deploy chatbots that speak local and mixed languages so students and parents are not excluded by English-only information.

Single source of information

Streamline service and information delivery with a single platform for students, parents, teachers and administrators.

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AICX

24/7 x 365 contact center automation

Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, ticketing, CRM and analytics, and hybrid hosting.

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Jeni
Patience

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Curtis
Vanessa

FAQ

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Return on investment

Average Values

The AICX calculator is an estimate.
Your actual results may differ.

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The Results

329

Contacts deflected / month

109,191

Minutes of reduced customer
wait time / month

0

Contact centre savings / month

0

Return on investment
in first year of Proto AICX

AICX results based upon averaged customer data.
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