AICX for

Energy Commissions

Proto CX automation for energy commissions

Energy regulators deploy Proto’s AI Citizen Experience (AICX) solution to improve access to consumer protection across language, geography, and gender.

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Raise the market standard

Innovate by example and encourage the energy sector to adopt inclusive citizen support.

Monitor new operators

Mandate energy providers with short track-records to use the commission's citizen support technology.

Increase trust in the state

Empower energy consumers with an effective recourse method and the mediating power of the state.

CASE STUDY

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CASE STUDY

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AICX Platform

24/7 x 365 contact center automation

Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, ticketing, CRM and analytics, and hybrid hosting.

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ROI Calculator

Achieve savings with Proto

Estimate your return-on-investment in the first year with Proto AICX. Results are based upon averaged client data.

Average Values

The Results

329

Contacts deflected / month

109,191

Minutes of reduced customer
wait time / month

0

Contact centre savings / month

0

Return on investment
in first year of Proto AICX

The AICX calculator is an estimate.
Your actual results may differ.