AICX for
Energy Commissions
Energy regulators deploy Proto’s AI Citizen Experience (AICX) solution to improve access to consumer protection across language, geography, and gender.
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Innovate by example and encourage the energy sector to adopt inclusive citizen support.
Mandate energy providers with short track-records to use the commission's citizen support technology.
Empower energy consumers with an effective recourse method and the mediating power of the state.
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Contacts deflected / month
Minutes of reduced customer
wait time / month
Contact centre savings / month
Return on investment
in first year of Proto AICX
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