AI Chatbot for

Energy Commissions

Proto chatbot for energy commissions

Energy regulators deploy Proto’s AI Citizen Experience (AICX) solution to improve access to consumer protection across language, geography, and gender.

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Raise the market standard

Innovate by example and encourage the energy sector to adopt inclusive citizen support.

Monitor new operators

Mandate energy providers with short track-records to use the commission's citizen support technology.

Increase trust in the state

Empower energy consumers with an effective recourse method and the mediating power of the state.

CASE STUDY

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CASE STUDY

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AICX

24/7 x 365 contact center automation

Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, cases, CRM and analytics.

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Patience

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Return on investment

Average Values

The AICX calculator is an estimate.
Your actual results may differ.

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The Results

329

Contacts deflected / month

109,191

Minutes of reduced customer
wait time / month

0

Contact centre savings / month

0

Return on investment
in first year of Proto AICX

AICX results based upon averaged customer data.
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