AICX for
Energy Commissions
Proto CX automation for energy commissions
Energy regulators deploy Proto’s AI Citizen Experience (AICX) solution to improve access to consumer protection across language, geography, and gender.
Get startedAICX for
Energy Commissions
Energy regulators deploy Proto’s AI Citizen Experience (AICX) solution to improve access to consumer protection across language, geography, and gender.
Get startedInnovate by example and encourage the energy sector to adopt inclusive citizen support.
Mandate energy providers with short track-records to use the commission's citizen support technology.
Empower energy consumers with an effective recourse method and the mediating power of the state.
AICX
Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, ticketing, CRM and analytics, and hybrid hosting.
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Contacts deflected / month
Minutes of reduced customer
wait time / month
Contact centre savings / month
Return on investment
in first year of Proto AICX