Telkha Network Incorporated has partnered with Proto to offer AI-powered customer experience (AICX) solutions to its clients across the telecommunications and infrastructure sectors in the Philippines. Through the partnership, Telkha will integrate Proto’s multilingual chatbots and automation tools into its service portfolio for clients seeking to improve customer support and internal operations.
The collaboration allows Telkha to expand its value-added services, particularly for telecom operators and enterprise clients requiring support in Filipino, Cebuano, and other local languages. Proto’s AICX platform will be deployed to automate tasks such as service inquiries, fault reporting, and internal ticketing — securely hosted and tailored to each deployment.
Khalid E. Khalil, CEO & Founder, Telkha Network Incorporated, said: "TELKHA partnered with proto.cx to enhance customer experience across diverse sectors by integrating advanced AI-driven conversational solutions. This collaboration enables us to deliver seamless, multilingual, and scalable support systems, empowering businesses to stay competitive in an increasingly digital world. Together, we aim to bridge technology gaps and transform client engagement strategies."
About Telkha
Telkha Network Incorporated is a project management and services provider based in Bonifacio Global City, Philippines. The company delivers end-to-end telecommunications engineering, IT services, construction fit-outs, and systems integration for major telco operators and enterprise clients. A PCAB-licensed and ISO 9001:2015 certified contractor, Telkha specializes in Private LTE/5G, cybersecurity, and large-scale infrastructure deployment across the country.
