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Proto Resources

Discover the latest Proto news and annoucements.

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Case Study
Government

Rwanda's central bank scales consumer protection for 591 financial institutions

The automated consumer protection system at the National Bank of Rwanda is deployed across 591 financial institutions.

November 1, 2022
News
Proto

Proto receives $1.45M from FedDev Ontario

Proto received a $1.45M contribution from FedDev Ontario in Canada to expand its AI-enabled CX solutions for low-resourced languages in Africa and Asia.

October 25, 2022
Case Study
Health

Automated patient support across 1,600 hospitals

Proto's AICX solution for PhilCare improved their member’s access to healthcare services, handling over 93,600 messages in one month with a response time of 1.95 seconds.

October 5, 2022
Case Study
Health

Clinic achieves 273% increase in automated patient service

Learn how The Medical City Clinic is improving their patient experience and automating 10,400+ chats a month.

May 26, 2022
Case Study
Financial

Fintech provider boosts financial inclusion with AI-enhanced service

Learn how GoodPay is using Proto to support the Philippines’ financial inclusion strategy of bringing 70% of the nation into banking and digitizing 50% of payments by 2023.

May 25, 2022
Case Study
Government

Central bank automates 89% of nationwide financial sector complaints

Learn how the Central Bank of the Philippines automated the 4x case surge during the pandemic.

January 19, 2022
News
Proto

Proto named to the Inclusive Fintech 50 by Visa, MetLife, IFC and Accion

Visa, the MetLife Foundation, Accion and the International Finance Corporation (IFC) of the World Bank Group recognised Proto as a promising early-stage fintech.

October 27, 2021
News
Proto

Proto raises $1.8M seed round for emerging market expansion

Read how Yolo Investments boosts Proto’s expansion and position as a leader in inclusive chatbots and contact centre automation across emerging markets.

August 11, 2021
News
Government

Financial consumer protection law pushed as complaints hit 12,000

Increase in consumer complaints due to COVID-19 hit 12,000 and financial consumer protection law pushed and stretched. Proto AICX Solutions to the rescue.

August 4, 2021

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