Proto Resources
Discover the latest Proto news and annoucements.
80% growth in annual consumer protection interactions automated in Rwanda
The automated consumer protection system at the National Bank of Rwanda is deployed across 591 financial institutions.
How a hospital created the leading personal AI patient experience in the Philippines
The Medical City South Luzon hospital used Proto's AI technology to streamline patient appointment bookings and overcome language barriers.
Real-time healthcare info for 100-bed hospital
TMC-SL improved patient experience with Proto's AI chatbot, bridging language gaps and providing real-time doctor information.
Product release: September 2024
Learn all about what's new in Proto's platform this month, including pre-chat forms, the ability to ban customers, automatic ticket creation, and more.
How customer journeys map onto chatbot design
Crafting effective customer journeys with the right technology can enhance customer retention and advocacy, leading to significant competitive advantages.
A day in the life of a QA engineer at Proto
Vitaliy's passion for technology began at a young age, leading him to a fulfilling career in Quality Assurance, where he ensures smooth user experiences.
Manila Express deploys Proto AI agent for remittances to the Philippines
Manila Express, a trusted remittance provider for 35 years, implemented Proto’s AI solution to automate financial customer support for remittances from Canada to the Philippines.
Crypto exchange achieves 58% query resolution
Bitflex, a leading Malaysian cryptocurrency exchange, transformed its customer experience and improved ticket resolution rates with Proto's AICX solution.
Philippines SEC automates 230K citizen queries
The Securities and Exchange Commission of the Philippines (SEC) successfully achieved digitization goals and improved support with Proto’s AI Customer Experience (AICX) solution for government agencies.
Daily Tribune reports on Canada’s tech footprint in the Philippines
In The Daily Tribune, Canadian Ambassador to the Philippines David Hartman shares how Canadian tech companies like Proto support growth in the Philippines.
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