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Article
Gaming

Enhancing 5 key metrics through CX automation for iGaming excellence

Read about five common CX metrics that gaming brands track, and how to improve them in a fast, cost-effective way.

Comparison

Proto vs. Intercom

Contact centres compare Proto to Intercom when upgrading to multilingual chatbots and artificial intelligence.

Insight
Health

Industry insights: CX automation for African clinics

Download our report for insights on how African clinics can benefit from multilingual CX automation.

Workshop
Financial

WhatsApp Banking in Africa

Explore how Proto can help CX teams scale live and automated service over WhatsApp with a solution puts data security, regulatory alignment, and customer safety first.

Article
Education

AI for digital education: 3 core strategies

How digital tools can help educational institutions rebuild and prepare students for an uncertain future.

Article

Democratisation of AI: risks and opportunities

As tech giants race to make large language models public, organisations should be aware of important risks they present for business use.

Guide
Solutions

Case tracking for better customer support

Learn about the key features of Proto’s Track product, including automatic case categorisation, multilingual data extraction, and seamless case handoff.

Comparison

Proto vs. Hoory

Contact centres compare Proto to Hoory when upgrading to multilingual CX automation and artificial intelligence.

Video

Deploy your first chatbot in 5 steps

New first-time user experience! Watch our video to learn all about how you can deploy CX automation with Proto in just 5 steps.

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