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Case Study
Financial

AI-based crypto trading experience and protection

Bitflex, a leading Malaysian cryptocurrency exchange, transformed its customer experience and improved ticket resolution rates with Proto's AICX solution.

Case Study
Government

AI citizen experience for the SEC of the Philippines

The Securities and Exchange Commission of the Philippines (SEC) successfully achieved digitization goals and improved support with Proto’s AI Customer Experience (AICX) solution for government agencies.

News
Government

University of Cambridge SupTech Lab selects Proto for AI consumer protection in Ghana and Indonesia

Proto to deliver AI-based complaints management and public sentiment supervisory technology solution to the financial regulators of Ghana and Indonesia in partnership with the University of Cambridge’s SupTech Lab.

News
Financial

Proto’s AICX platform enhances Bitflex’s crypto trading customer education, security and support

Bitflex deploys Proto’s AICX to enhance consumer experience and protection during cryptocurrency transactions, with verification and advisory messages across channels and languages.

News
Health

The Medical City’s South Luzon Hospital deploys Proto's AICX platform for patient experience

The Medical City - South Luzon (TMC-SL) implemented Proto’s AICX solution to improve the quality of patient care and enhance the overall healthcare experience at TMC-SL.

Case Study
Gaming

AI-enabled player support in Asia

Betadda, a leading online gaming brand in Asia, scaled Proto CX automation across four countries for 24/7 player support in Hindi, Hinglish and English.

Insight
Gaming

Industry insight: The state of CX automation in iGaming

Download our report for insights on the state of CX automation in iGaming industry.

Workshop
Financial

CX Automation for Rural Banks in the Philippines

In this Philippines-focused workshop for rural banks, you’ll learn the basics of building a customer experience strategy and how to use no-code CX automation to scale customer service. Compete with larger banks without technical expertise, with help from Infivex and Proto.

News
Partners

Hidtrea and Proto partner to enhance CX automation in over 100 local languages

Hidtrea partnered with Proto to provide optimised CX automation in local languages for businesses looking to enhance their digital customer service offerings.

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