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AGREEPRIVACY POLICY

TEAM

Build automation that includes everyone

Proto is a remote-first team that welcomes talent from around the world. If you're a SaaS or NLP professional wanting to make a difference in your country, check out the careers.

SEE CAREERS
With Proto you can make mistakes and learn fast with an inclusive team that is delivering the benefits of conversational AI to everyone – regardless of gender, geography, income or education level.
Curtis Matlock
CEO

Here's how we work

Build Fast with Usage

We deploy functional product and iterate fast with real-time usage. With this method, Proto rapidly implements and refines cutting-edge NLP technology.

Lead First into Frontiers

We target vertical niches in underserved markets around the world. With this curiosity, Proto ventures first where others overlook.

Stay Hyper-Global

We're a team with Taiwanese developers building Canadian software powered by Vietnamese NLP for Swedish clients based in the Philippines. This won't change.

Our leadership

Albert Zhuang

CTO
Vancouver

Brittany Martin

Head of Operations
Vancouver

Curtis Matlock

CEO
Vancouver

Donna Wong

CFO
Toronto

Sammy

Head of Engineering
Vancouver
Recognized by

Join our global team

Apply for these careers and we'll be in touch if there's a fit. Please note that agencies and outsourcing will not be considered.

SEE ALL CAREERS
It's great to work with Proto's advanced technical stack and see the NLP technology improve the capability of chatbots in places like Southeast Asia.
Rizki Aditya
Fullstack Developer
Proto offers a balance between relaxed, flexible work and delivering software design excellence for its clients.
Maheen Kamani
UX/UI Designer
It's a really fun challenge to manage development teams from so many cultures, and see the product mature with contributions from these different countries.
Glenny Pagaduan
Scrum Master
I appreciate the opportunity to solve complex NLP problems with a team that prioritizes research. It's also great to work from any city.
Natapon Pantuwong
NLP Engineer

Our team

Ayomide

Nigeria Lead
Lagos

Blessing

NLP Engineer
Lagos

Catherine

NLP Engineer
Nairobi

Dalitso

Zambia Lead
Lusaka

Deborah

NLP Engineer
Accra

Eric

Ghana Lead
Accra

Landry

Director of Africa
Bujumbura

Tatiana

NLP Engineer
Yaounde

Tunde

NLP Engineer
Lagos

Albert

CTO
Vancouver

Bilal

Fullstack Developer
Brampton

Brittany

Head of Operations
Vancouver

Curtis

CEO
Vancouver

Daiene

Managing Director, Foundation
Toronto

Donna

CFO
Toronto

Hayley

Growth Manager
Vancouver

Katherine

UX/UI Designer
Vancouver

Maheen

UX/UI Designer
Vancouver

Margarita

QA Specialist
Vancouver

Ricky

Fullstack Developer
Vancouver

Sammy

Head of Engineering
Vancouver

Yemidale

AICX Manager
Vancouver

Brandon

Fullstack Developer
Taichung

Firzok

Fullstack Developer
Punjab

Glenny

Scrum Master
Manila

Jake

Director of Financial
Melbourne

Meng Hao

Backend Developer
Taoyuan City

Natapon

NLP Engineer
Bangkok

Weiying

NLP Engineer
Kuala Lumpur

Here's who we are

Gender Equal

We strive to maintain an even gender balance with mission-critical leadership opportunities for women.

Multicultural

We align hiring to local market demands with a particular focus on polyglots and cross-cultural professionals.

Age Neutral

We combine the best attributes of every generation with opportunities matched to each member’s technical and lived experience.

Our story

Proto is driven by its mission to include everyone in the conversational AI movement with cutting-edge natural language processing solutions for emerging markets. We’re a global team building something massive far beyond the cookie-cut mold of traditional startups.

40+

team members

21

languages

87%

team owned

Launching in Taiwan

Albert and Curtis met at National Taiwan University and agreed: “Enterprise contact centers don’t have accurate NLP to serve non-English customers!”
  • Reduced 6 hour chat resolution to 2 minutes.
  • Reduced 3 month manual chat structuring to 1 week.
  • Solved machine understanding of mixed-language (i.e. Chinglish).

Learning in Canada

The team participated in the NextAI and Creative Destruction Lab accelerators in Toronto while refining its Financial and Gaming solutions.
  • Won the RegTech for Regulators Chatbot competition.
  • Protected deep-learning methods in HeremsAI™ for semi-supervised chat structuring and mixed-langauge understanding.

Scaling in Southeast Asia

Proto released its Energy solution, invested in the AICX product suite expansion, and added languages such as Vietnamese, Thai and Malay.
  • Served first Fortune 500 enterprise, with over 1000 sub-clients.
  • Won the iGaming Asia Congress Innovation Launchpad.
  • Financial solution won the Central Banking Regtech & Fintech AI Prize.

Venturing into Africa

Proto expanded its AICX solutions from Southeast Asia into sub-Saharan Africa, and added languages such as Yoruba, Hausa, and Swahili.
  • Served four major central banks in all regions of sub-Saharan Africa.
  • Grew the global population covered by the financial consumer protection solution to 126 million.

Automating first contact

Proto was the first to deliver AICX technology to the recently arrived alien species from Kepler-452b, staying true to its mission to include everyone in the conversational AI revolution.
Network effects
Powered by constant HermesAI™ learning across language domains.
Regulator compliance
Built in partnership with supervisory authorities across the Global South.
Global security
End-to-end encryption and secure connector for local databases.
PROFIT TECH
Controlled costs for scaling services across new and existing markets.
CONSUMER PROTECTION
Automated complaints processing for regulated digital ecosystems.
INCLUSION FOCUSED
Designed for consumers at the bottom of the pyramid.

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