Here's how we work

一

Build Fast with Usage

We deploy functional product and iterate fast with real-time usage. With this method, Proto rapidly implements and refines cutting-edge NLP technology.

二

Lead First into Frontiers

We target vertical niches in underserved markets around the world. With this curiosity, Proto ventures first where others overlook.

三

Stay Hyper-Global

We're a team with Taiwanese developers building Canadian software powered by Vietnamese NLP for Swedish clients based in the Philippines. This won't change.

Our leadership

Albert Zhuang

CTO

Vancouver

Brittany Martin

Head of Operations

Vancouver

Curtis Matlock

CEO

London

Donna Wong

CFO

Toronto

Sammy

Head of Engineering

Vancouver

Recognized by

Join our global team

Apply for these careers and we'll be in touch if there's a fit. Please note that agencies and outsourcing will not be considered.

SEE ALL CAREERS

3+ years

Frontend Developer

Vue.js, Websocket, Vue2

7+ years

DevOps

Python, systems architecture, cloud hosting

3+ years

AICX Manager

Chatbot dialogue design, account management, multilingual (i.e. Chinese, Malay, Arabic, etc.)

MSc or PhD

NLP Engineer

Scikit-learn, PyTorch, Tensorflow, sentiment analysis, named entity recognition, multilingual (Malay, German, Turkish, Indonesian, etc.)

3+ years

Fullstack Developer

Python, Vue.js, Flask, Webpack, Postgres

It's great to work with Proto's advanced technical stack and see the NLP technology improve the capability of chatbots in places like Southeast Asia.

Rizki Aditya

Fullstack Developer

Proto offers a balance between relaxed, flexible work and delivering software design excellence for its clients.

Maheen Kamani

UX/UI Designer

It's a really fun challenge to manage development teams from so many cultures, and see the product mature with contributions from these different countries.

Glenny Pagaduan

Scrum Master

I appreciate the opportunity to solve complex NLP problems with a team that prioritizes research. It's also great to work from any city.

Natapon Pantuwong

NLP Engineer

London

Nelli

Director of Gaming

Valletta

Here's who we are

Gender Equal

We strive to maintain an even gender balance with mission-critical leadership opportunities for women.

Multicultural

We align hiring to local market demands with a particular focus on polyglots and cross-cultural professionals.

Age Neutral

We combine the best attributes of every generation with opportunities matched to each member’s technical and lived experience.

Our story

Proto is driven by its mission to include everyone in the conversational AI movement with cutting-edge natural language processing solutions for emerging markets. We’re a global team building something massive far beyond the cookie-cut mold of traditional startups.

40+

team members

21

languages

75%

team owned

Launching in Taiwan

Albert and Curtis met at National Taiwan University and agreed: “Enterprise contact centers don’t have accurate NLP to serve non-English customers!”

Reduced 6 hour chat resolution to 2 minutes.
Reduced 3 month manual chat structuring to 1 week.
Solved machine understanding of mixed-language (i.e. Chinglish).

Learning in Canada

The team participated in the NextAI and Creative Destruction Lab accelerators in Toronto while refining its Financial and Gaming solutions.

Won the RegTech for Regulators Chatbot competition.
Protected deep-learning methods in HeremsAI™ for semi-supervised chat structuring and mixed-langauge understanding.

Scaling in Southeast Asia

Proto released its Energy solution, invested in the AICX product suite expansion, and added languages such as Vietnamese, Thai and Malay.

Served first Fortune 500 enterprise, with over 1000 sub-clients.
Won the iGaming Asia Congress Innovation Launchpad.
Financial solution won the Central Banking Regtech & Fintech AI Prize.

Venturing into Africa

Proto expanded its AICX solutions from Southeast Asia into sub-Saharan Africa, and added languages such as Yoruba, Hausa, and Swahili.

Served four major central banks in all regions of sub-Saharan Africa.
Grew the global population covered by the financial consumer protection solution to 126 million.

Automating first contact

Proto was the first to deliver AICX technology to the recently arrived alien species from Kepler-452b, staying true to its mission to include everyone in the conversational AI revolution.

Deliver automationfrom anywhere

Here's how we work

Build Fast with Usage

Lead First into Frontiers

Stay Hyper-Global

Our leadership

Albert Zhuang

Brittany Martin

Curtis Matlock

Donna Wong

Sammy

Join our global team

Frontend Developer

DevOps

AICX Manager

NLP Engineer

Fullstack Developer

Our team

Abubakr

Ayomide

Blessing

Catherine

Dalitso

Eric

Landry

Patrick

Sewade

Tatiana

Theophilus

Tunde

Albert

Bilal

Brittany

Daiene

Donna

Katherine

Maheen

Margarita

Ricky

Sammy

Sarah

Yemidale

Brandon

Glenny

Jake

Natapon

Rizki

Weiying

Wesley

Curtis

Nelli

Here's who we are

Gender Equal

Multicultural

Age Neutral

Our story

40+

21

75%

Launching in Taiwan

Learning in Canada

Scaling in Southeast Asia

Venturing into Africa

Automating first contact

Deploy AICX in 14 days & start saving

Deliver automation
from anywhere