Here's how we work

一

Build Fast with Usage

We deploy functional product and iterate fast with real-time usage. With this method, Proto rapidly implements and refines cutting-edge NLP technology.

二

Lead First into Frontiers

We target vertical niches in underserved markets around the world. With this curiosity, Proto ventures first where others overlook.

三

Stay Hyper-Global

We're a team with Taiwanese developers building Canadian software powered by Vietnamese NLP for Swedish clients based in the Philippines. This won't change.

Our leadership

Albert Zhuang

CTO

Vancouver

Brittany Martin

Head of Operations

Vancouver

Curtis Matlock

CEO

Vancouver

Donna Wong

CFO

Toronto

Sammy

Head of Engineering

Vancouver

Recognized by

Join our global team

Apply for these careers and we'll be in touch if there's a fit. Please note that agencies and outsourcing will not be considered.

SEE ALL CAREERS

5+ years

Content Strategist

Marketing experience with B2B SaaS startups, experience designing and implementing a content calendar

3+ years

Android SDK Developer

Android development, server-to-client communication, asynchronous programming

3+ years

AICX Manager

Chatbot dialogue design, account management, multilingual (i.e. Chinese, Malay, Arabic, etc.)

MSc or PhD

NLP Engineer

Scikit-learn, PyTorch, Tensorflow, sentiment analysis, named entity recognition, multilingual (Malay, German, Turkish, Indonesian, etc.)

3+ years

Fullstack Developer

Python, Vue.js, Flask, Webpack, Postgres

It's great to work with Proto's advanced technical stack and see the NLP technology improve the capability of chatbots in places like Southeast Asia.

Rizki Aditya

Fullstack Developer

Proto offers a balance between relaxed, flexible work and delivering software design excellence for its clients.

Maheen Kamani

UX/UI Designer

It's a really fun challenge to manage development teams from so many cultures, and see the product mature with contributions from these different countries.

Glenny Pagaduan

Scrum Master

I appreciate the opportunity to solve complex NLP problems with a team that prioritizes research. It's also great to work from any city.

Natapon Pantuwong

NLP Engineer

Our team

Ayomide

Nigeria Lead

Lagos

Blessing

NLP Engineer

Lagos

Catherine

NLP Engineer

Nairobi

Dalitso

Zambia Lead

Lusaka

Deborah

NLP Engineer

Accra

Eric

Ghana Lead

Accra

Landry

Director of Africa

Bujumbura

Tatiana

NLP Engineer

Yaounde

Tunde

NLP Engineer

Lagos

Albert

CTO

Vancouver

Bilal

Fullstack Developer

Brampton

Brittany

Head of Operations

Vancouver

Curtis

CEO

Vancouver

Daiene

Managing Director, Foundation

Toronto

Donna

CFO

Toronto

Hayley

Growth Manager

Vancouver

Katherine

UX/UI Designer

Vancouver

Maheen

UX/UI Designer

Vancouver

Margarita

QA Specialist

Vancouver

Ricky

Fullstack Developer

Vancouver

Sammy

Head of Engineering

Vancouver

Yemidale

AICX Manager

Vancouver

Brandon

Fullstack Developer

Taichung

Firzok

Fullstack Developer

Punjab

Glenny

Scrum Master

Manila

Jake

Director of Financial

Melbourne

Meng Hao

Backend Developer

Taoyuan City

Natapon

NLP Engineer

Bangkok

Weiying

NLP Engineer

Kuala Lumpur

Here's who we are

Gender Equal

We strive to maintain an even gender balance with mission-critical leadership opportunities for women.

Multicultural

We align hiring to local market demands with a particular focus on polyglots and cross-cultural professionals.

Age Neutral

We combine the best attributes of every generation with opportunities matched to each member’s technical and lived experience.

Our story

Proto is driven by its mission to include everyone in the conversational AI movement with cutting-edge natural language processing solutions for emerging markets. We’re a global team building something massive far beyond the cookie-cut mold of traditional startups.

40+

team members

21

languages

87%

team owned

Launching in Taiwan

Albert and Curtis met at National Taiwan University and agreed: “Enterprise contact centers don’t have accurate NLP to serve non-English customers!”

Reduced 6 hour chat resolution to 2 minutes.
Reduced 3 month manual chat structuring to 1 week.
Solved machine understanding of mixed-language (i.e. Chinglish).

Learning in Canada

The team participated in the NextAI and Creative Destruction Lab accelerators in Toronto while refining its Financial and Gaming solutions.

Won the RegTech for Regulators Chatbot competition.
Protected deep-learning methods in HeremsAI™ for semi-supervised chat structuring and mixed-langauge understanding.

Scaling in Southeast Asia

Proto released its Energy solution, invested in the AICX product suite expansion, and added languages such as Vietnamese, Thai and Malay.

Served first Fortune 500 enterprise, with over 1000 sub-clients.
Won the iGaming Asia Congress Innovation Launchpad.
Financial solution won the Central Banking Regtech & Fintech AI Prize.

Venturing into Africa

Proto expanded its AICX solutions from Southeast Asia into sub-Saharan Africa, and added languages such as Yoruba, Hausa, and Swahili.

Served four major central banks in all regions of sub-Saharan Africa.
Grew the global population covered by the financial consumer protection solution to 126 million.

Automating first contact

Proto was the first to deliver AICX technology to the recently arrived alien species from Kepler-452b, staying true to its mission to include everyone in the conversational AI revolution.

Build automation that includes everyone

Here's how we work

Build Fast with Usage

Lead First into Frontiers

Stay Hyper-Global

Our leadership

Albert Zhuang

Brittany Martin

Curtis Matlock

Donna Wong

Sammy

Join our global team

Content Strategist

Android SDK Developer

AICX Manager

NLP Engineer

Fullstack Developer

Our team

Ayomide

Blessing

Catherine

Dalitso

Deborah

Eric

Landry

Tatiana

Tunde

Albert

Bilal

Brittany

Curtis

Daiene

Donna

Hayley

Katherine

Maheen

Margarita

Ricky

Sammy

Yemidale

Brandon

Firzok

Glenny

Jake

Meng Hao

Natapon

Weiying

Here's who we are

Gender Equal

Multicultural

Age Neutral

Our story

40+

21

87%

Launching in Taiwan

Learning in Canada

Scaling in Southeast Asia

Venturing into Africa

Automating first contact

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