AI Chatbot for

Central Banks

Proto chatbot for central banks

Proto AI Chatbot in banking automates working processes and improves the digitalization of the financial sector

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Raise the market standard

Innovate by example and encourage the financial sector to adopt inclusive customer support technology.

Promote consumer financial literacy

Deliver proactive advice and misconduct warnings to financial consumers who may be at risk to misconduct.

Increase trust in the state

Empower financial consumers with an effective recourse method and the mediating power of the state.


Consumer protection automation in the Philippines

The automated consumer protection system at the Central Bank of the Philippines (BSP) set the standard for accessible recourse in emerging markets, handling a 4x surge in complaints without expanded wait times nor operational costs.



24/7 x 365 contact center automation

Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, cases, CRM and analytics.

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Return on investment

Average Values

The AICX calculator is an estimate. Your actual results may differ.

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The Results


Contacts deflected / month


Minutes of reduced customer
wait time / month


Contact center savings / month


Return on investment
in first year of AICX

AICX results based upon averaged customer data.
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