AICX for
Central Banks
Proto CX automation for central banks
Financial regulators deploy Proto’s AI Citizen Experience (AICX) solution to improve access to financial consumer protection across language, geography, and gender.
Get startedAICX for
Central Banks
Financial regulators deploy Proto’s AI Citizen Experience (AICX) solution to improve access to financial consumer protection across language, geography, and gender.
Get startedInnovate by example and encourage the financial sector to adopt inclusive consumer support technology.
Deliver proactive advice and scam warnings to financial consumers who may be at risk of misconduct.
Empower financial consumers with an effective recourse method and the mediating power of the state.
The automated consumer protection system at the Central Bank of the Philippines (BSP) set the standard for accessible recourse in emerging markets, handling a 4x surge in complaints without expanded wait times nor operational costs.
The automated consumer protection system at the Central Bank of the Philippines (BSP) set the standard for accessible recourse in emerging markets, handling a 4x surge in complaints without expanded wait times nor operational costs.
The automated consumer protection system at the Central Bank of the Philippines (BSP) set the standard for accessible recourse in emerging markets, handling a 4x surge in complaints without expanded wait times nor operational costs.
AICX
Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, ticketing, CRM and analytics, and hybrid hosting.
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Contacts deflected / month
Minutes of reduced customer
wait time / month
Contact centre savings / month
Return on investment
in first year of Proto AICX