Automate multilingual CX in 5 steps ⟶
Automate multilingual CX in 5 steps
Financial regulators deploy Proto’s AI Citizen Experience (AICX) solution to improve access to financial consumer protection across language, geography, and gender.Get started
Innovate by example and encourage the financial sector to adopt inclusive consumer support technology.
Deliver proactive advice and scam warnings to financial consumers who may be at risk of misconduct.
Empower financial consumers with an effective recourse method and the mediating power of the state.
The automated consumer protection system at the Central Bank of the Philippines (BSP) set the standard for accessible recourse in emerging markets, handling a 4x surge in complaints without expanded wait times nor operational costs.
Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, ticketing, CRM and analytics, and hybrid hosting.
Estimate your return-on-investment in the first year with Proto AICX. Results are based upon averaged client data.
Contacts deflected / month
Minutes of reduced customer
wait time / month
Contact centre savings / month
Return on investment
in first year of Proto AICX
The AICX calculator is an estimate.
Your actual results may differ.