Proto Resources
Discover the latest Proto news and annoucements.
Detecting scams: Proto and Winnow connect complaints and social media posts
Proto and Winnow partner to enhance scam detection by integrating AI-processed consumer complaints with real-time social media insights.
Product release: February 2025
We've made key product enhancements to elevate your AICX experience, including comprehensive Analytics module, streamlined billing management system and more.
Picture this: Proto’s AI assistants use image recognition to solve customer problems
Proto’s AI assistant delivers faster, more accurate support by interpreting complex visuals, improving the customer experience for EV drivers.
Philippines trade department automates chats scaling 289% per year
The Department of Trade and Industry leverages Proto’s AI technology to provide 24/7 customer service for queries in local languages such as Tagalog and Cebuano.
Citizen support automation in the Philippines
Watch Mary Jean Pacheco, Undersecretary of the Department of Trade and Industry of the Philippines sharing insights on their transformative journey with Proto's AI citizen support assistant.
Ask the way: Living Map partners with Proto for AI navigation
Proto and Living Map have partnered to integrate indoor wayfinding into AI assistants, enhancing navigation in high-traffic venues like airports.
CFPB Shutdown: Ensuring consumer protection with AI
The shutdown of the CFPB has created a vacuum in global consumer protection, presenting both challenges and opportunities for modern AI-based solutions.
Product release: January 2025
We've made key product enhancements to elevate your AICX experience, including inbox conversation sorting and feedback collection in automated conversations.
Proto to deliver AI consumer protection for 30+ government agencies in the Philippines
Proto is expanding citizen engagement chatbots in the Philippines to automate consumer complaint resolution across more than 30 government agencies.
Automated patient support across 1,600 hospitals
Proto's AICX solution for PhilCare improved their member’s access to healthcare services, handling over 93,600 messages in one month with a response time of 1.95 seconds.
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