Proto Resources
Discover the latest Proto news and annoucements.
Meet Proto's new generative AI platform for multilingual customer experience
Proto, a global leader in generative AI customer experience (AICX) solutions, is finishing Q1 2024 with the release of its new AICX Platform and a growth increase thanks to 15+ GPT features and new usecases driven by clients.
Digital bank scales CX automation across 28 branches
Proto’s CX automation platform scaled customer support for accessible microfinance in Uganda, automating 24/7 service across FINCA Uganda’s 27 locations.
DTI launches Proto’s new AICX Platform to streamline business name registration
The Department of Trade and Industry in the Philippines is using Proto's AICX Platform to streamline business name registration and complaints management.
Clear Basics Limited partners with Proto to enhance customer experience automation in Uganda
Clear Basics Limited (CBL), a leading reseller and distributor of technology products in Uganda, is pleased to announce a new partnership with Proto, a cutting-edge technology company specializing in AI customer experience (AICX) solutions.
Proto Reseller Program
In this video, COO Vanessa Babicz covers where resellers can find info about current and upcoming features, the different ways to create a chatbot in Proto's AICX Platform, and important security features.
Proto's chatbot for the Central Bank of the Philippines leads in Filippino financial consumer protection
Learn how the Bangko Sentral Online Buddy (BOB) is helping Filipino consumer to access faster and more reliable complaint management across hundreds of financial service providers.
Proto AICX Platform
Watch COO Vanessa Babicz walk through how you can train generative AI chatbots, modify agent language in chats, view insights on CX performance, and more with new features in Proto's AICX Platform.
Workshop recap: Enabling the Internet Transactions Act of the Philippines across 15+ government agencies
On January 22, the Department of Trade and Industry (DTI) of the Philippines and the University of Cambridge SupTech Lab (the Lab) co-hosted the Enabling the Internet Transactions Act Workshop.
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