Proto Resources
Discover the latest Proto news and annoucements.
National Bank of Rwanda wins the AFI Financial Inclusion Innovation Award
Proto is thrilled to be the NBR's technical implementation partner for the Intumwa consumer protection chatbot during this journey to strengthen consumer protection in Rwanda.
Empowering regulators from the Philippines to Rwanda with AI consumer protection
Proto’s AI Citizen Experience (AICX) solution has transformed the consumer protection process in countries in Asia and Africa, in line with the surge in newly banked populations driven by the global financial inclusion initiative.
University of Cambridge SupTech Lab selects Proto for AI consumer protection in Ghana and Indonesia
Proto to deliver AI-based complaints management and public sentiment supervisory technology solution to the financial regulators of Ghana and Indonesia in partnership with the University of Cambridge’s SupTech Lab.
The Medical City’s South Luzon Hospital deploys Proto's AICX platform for patient experience
The Medical City - South Luzon (TMC-SL) implemented Proto’s AICX solution to improve the quality of patient care and enhance the overall healthcare experience at TMC-SL.
Democratisation of AI: risks and opportunities
As tech giants race to make large language models public, organisations should be aware of important risks they present for business use.
Confabia and Proto partner to deploy AI Customer Experience solutions across global contact centres
Confabia and Proto partnership will help scale Proto’s CX automation solutions across Confabia’s client base in North America, Australia, and the Philippines.
Universal Storefront Services Corporation deploys Proto CX automation platform in partnership with Confabia
Universal Storefront Services Corporation (USSC) deploys the Proto CX automation platform to serve Filipino financial consumers.
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