Proto Resources
Discover the latest Proto news and annoucements.
Eclectics International Ltd. and Proto AICX partner to drive financial inclusion in Africa
Eclectics and Proto AICX are excited to announce an upgrade to an exclusive partnership in Africa with a focus on financial services and digital banking. The partnership will leverage the Proto AICX Platform for more efficient financial services in Africa.
Proto raises $5.6M Series A for emerging market expansion
The Proto team is delighted to announce that it raised a $5.6M Series A round led by Mucker Capital for the global expansion of its AI Customer Experience (AICX) solutions. The round also had participation from current shareholder Yolo Investments.
Proto and Gates Foundation to scale AI consumer protection in Africa and Asia
The Gates Foundation's partnership with Proto aims to enhance AI-based consumer protection systems across six LMICs in Africa and Asia.
Meet Proto's new generative AI platform for multilingual customer experience
Proto, a global leader in generative AI customer experience (AICX) solutions, is finishing Q1 2024 with the release of its new AICX Platform and a growth increase thanks to 15+ GPT features and new usecases driven by clients.
DTI launches Proto’s new AICX Platform to streamline business name registration
The Department of Trade and Industry in the Philippines is using Proto's AICX Platform to streamline business name registration and complaints management.
Clear Basics Limited partners with Proto to enhance customer experience automation in Uganda
Clear Basics Limited (CBL), a leading reseller and distributor of technology products in Uganda, is pleased to announce a new partnership with Proto, a cutting-edge technology company specializing in AI customer experience (AICX) solutions.
Proto's chatbot for the Central Bank of the Philippines leads in Filippino financial consumer protection
Learn how the Bangko Sentral Online Buddy (BOB) is helping Filipino consumer to access faster and more reliable complaint management across hundreds of financial service providers.
Workshop recap: Enabling the Internet Transactions Act of the Philippines across 15+ government agencies
On January 22, the Department of Trade and Industry (DTI) of the Philippines and the University of Cambridge SupTech Lab (the Lab) co-hosted the Enabling the Internet Transactions Act Workshop.
FNB Zambia achieves 80% automation in handling customer queries
FNB optimized support for banking customers, boasting a 44% increase in automated self-serve approach to consumer support in the first week of deployment, ultimately achieving an 80% automation rate.
National Bank of Rwanda wins the AFI Financial Inclusion Innovation Award
Proto is thrilled to be the NBR's technical implementation partner for the Intumwa consumer protection chatbot during this journey to strengthen consumer protection in Rwanda.
Empowering regulators from the Philippines to Rwanda with AI consumer protection
Proto’s AI Citizen Experience (AICX) solution has transformed the consumer protection process in countries in Asia and Africa, in line with the surge in newly banked populations driven by the global financial inclusion initiative.
University of Cambridge SupTech Lab selects Proto for AI consumer protection in Ghana and Indonesia
Proto to deliver AI-based complaints management and public sentiment supervisory technology solution to the financial regulators of Ghana and Indonesia in partnership with the University of Cambridge’s SupTech Lab.
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