Proto Resources
Discover the latest Proto news and annoucements.
The Medical City’s South Luzon Hospital deploys Proto's AICX platform for patient experience
The Medical City - South Luzon (TMC-SL) implemented Proto’s AICX solution to improve the quality of patient care and enhance the overall healthcare experience at TMC-SL.
Democratisation of AI: risks and opportunities
As tech giants race to make large language models public, organisations should be aware of important risks they present for business use.
Confabia and Proto partner to deploy AI Customer Experience solutions across global contact centres
Confabia and Proto partnership will help scale Proto’s CX automation solutions across Confabia’s client base in North America, Australia, and the Philippines.
Universal Storefront Services Corporation deploys Proto CX automation platform in partnership with Confabia
Universal Storefront Services Corporation (USSC) deploys the Proto CX automation platform to serve Filipino financial consumers.
Digital bank scales CX automation across 28 branches
Proto’s CX automation platform scaled customer support for accessible microfinance in Uganda, automating 24/7 service across FINCA Uganda’s 27 locations.
The Securities and Exchange Commission deploys Proto CX automation across the Philippines
The Securities and Exchange Commission deployed Proto CX automation across the Philippines to streamline citizen support for queries and complaints.
Sparkle deploys Proto’s AI Customer Experience solution across Nigeria
Microfinance bank Sparkle deploys Proto’s AI Customer Experience solution to deliver next-generation digital financial services to consumers in Nigeria.
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