Sinitic is now Proto and raises $2.1M for emerging market expansion
Read more

We use cookies to enhance your experience. By continuing to visit this site you agree to our use of cookies.

I agree

Financial

Automate consumer complaints for better financial inclusion

Supervisory authorities embrace Proto’s AI Customer Experience (AICX) solution to decrease complaint resolution costs and increase financial inclusion across language, geography and gender.

30 day trial

No payment required

Try NPS DEMO
PARTNERED WITH
No items found.
The chatbot has significant potential to bring us closer to consumers than ever before – improving communication, reducing costs, and supporting timely enhancement of policies and enforcement of supervisory actions.
Nestor Espenilla Jr.
Former Governor, Central Bank of the Philippines

Fiscal Constraint

Control operational costs from expanding financial complaint volumes.

Include Everyone

Engage financial consumers everywhere regardless of language, geography or gender.

Trend Analysis

Rapidly inform policy-making with trend analysis of misconduct across financial ecosystems.

Central Banks

Automate financial complaints management across language, gender and geography

What is HermesAI™

Suptech Enablers

Upgrade supervisory ecosystems with AICX for financial inclusion at minimal cost

How to partner?
PARTNERED WITH

Solving financial complaints automation

Central banks struggle to meet national financial inclusion mandates due to minimal consumer protection resources, scaling complaint volumes, and manual processes. Proto's AICX solution empowers supervisory authorities with inclusive consumer engagement channels and progressive automation of case handling and analysis.

CALCULATE ROICALCULATE ROI

Push far beyond financial complaints

Consumer complaint management is just the first phase of Proto’s AICX solution for the financial sector. Extend automation across the banking ecosystem.

Establish the Market Standard

Innovate by example and encourage financial service providers to adopt similar customer-centric technology.

Promote Financial Literacy

Repurpose financial complaints channels to increase awareness of safe banking practices.

Increase Trust in the State

Establish a direct connection between the supervisory authority and financial consumers.

24/7 x 365 contact center automation

Expand across emerging markets without the expense of multilingual contact centers.

get started now

Return on investment

The AICX calculator is an estimate. Your actual results may differ.

Thanks for signing up! We'll be in touch.

Error. Did you enter your info correctly?

A
I
C
X

r
e
s
u
l
t
s

Return on investment

329

Contacts deflected / month

109,191

Minutes of reduced customer
wait time / month

0

Contact center savings / month

0

Return on investment
in first year of AICX

AICX results based upon averaged customer data.
Get these results

Calculate your Online Gaming ROI

The AICX calculator is an estimate. Your actual results may differ.

Thanks for signing up! We'll be in touch.

Error. Did you enter your info correctly?

A
I
C
X

r
e
s
u
l
t
s

Calculate your Online Gaming ROI

Projected net revenue increase

Contact center savings / year

Total bottom line improvement

Return on investment
in first year of AICX

Results based upon averaged customer data.
June 5, 2019
September 11, 2019

Have a chat with Curtis about AICX for financial inclusion

Discover the power of AICX for your contact center