患者期待快速和本地化的服务
诊所、保险公司和医院运营的人工联络中心因等待时间过长和无法提供语言支持而无法满足客户的期望。该技术可节省隐性成本，实现重复性工作流程自动化。
人工智能代理
在医院和诊所部署人工智能代理网络
让每个业务部门都拥有自己的人工智能代理，并自动转诊病人。
I’ve had stomach pain since last night. Should I come in?
Mild abdominal pain can usually be monitored, but I’ll check urgent-care availability.
Switching you to CityHospital assistant
aa
Chat has been transferred to CityHospital agent
Greetings, it’s Rita.
I can see openings this afternoon. The assessment will take about 20 minutes.
If symptoms worsen before arrival, follow emergency guidance immediately.
即时聊天
移交人力支持
接管涉及敏感医疗话题和负面情绪的患者互动，确保客户体验并符合医疗实践标准。
I'm unable to advise on changes to dosage without prior consultation with Dr. Asgarali.
KW
But I already met with him. Can I talk to someone at the clinic about this?
Hello Kristin!
My name is Thomas. Let me check the issue you are experiencing.
My name is Thomas. Let me check the issue you are experiencing.
TA
Hello Sam,
I'm Erin from Dr. Asgarali's reception. Thank you for your patience. I checked with the doctor and he confirmed you will need a blood test before the dosage change. Let's get that scheduled.
I'm Erin from Dr. Asgarali's reception. Thank you for your patience. I checked with the doctor and he confirmed you will need a blood test before the dosage change. Let's get that scheduled.
人工智能代理
自我完善的人工智能理解能力
部署人工智能代理，从与患者的持续互动中学习。
收件箱
为不同语言的医疗游客提供支持
通过为升级聊天提供实时翻译，扩大医务人员的语言覆盖范围。
Có, cảm ơn. Đây là một tệp tin bổ sung với bằng chứng về thu nhập của tôi.
Translation
Vietnamese
English
Yes, thanks. Here is an additional file with my earning proof.
人工智能代理
让患者主动参与
为有常规医疗需求和疑问的患者提供护理前信息和提醒。
Hello Sam
We hope you have been feeling well. Your bi-annual blood test is coming next month. Let's get you scheduled now to ensure timely results. Use the buttons below to book or chat with a MediClinic team member.
Book test
Speak to team member
More about my condition
人工智能代理
兼顾生成式人工智能与隐私
从大型语言模型转向Proto的安全人工智能引擎，以保护数据隐私。
数据管理
确保数据主权
使用内部部署或混合选项进行部署，以保护患者的个人数据。
分析
洞察患者需求
发现患者行为和支持趋势，为业务决策提供依据。
咨询专家
了解Proto 如何优化为患者提供的服务。