Data

Proto CX automation for information security

Connect the Proto AICX platform to your databases for total control over enduser data and compliance with digital data regulations.

Data

Bring your database

Send and receive customer data from Azure SQL, MySQL, MariaDB and PostgreSQL databases with no sensitive information saved on the cloud.
Comply with data privacy regulations without the cost of hosting expensive contact centre software on-premise.

Other AICX products

Designer for multilingual chatbot dialogue.

Livechat for human and chatbot conversations.

Omnichannel ticketing for customer cases.

Suggestions for improving chatbot dialogue.

Customer profiles for personalized engagement.

Custom reporting for agent and bot performance.

Hybrid hosting options for customer data privacy.