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General Data Protection Regulation (GDPR)


Last Updated: 20 March 2021

Proto is fully GDPR compliant

On May 25th, 2018, the EU General Data Protection Regulation (GDPR) went into effect. These new regulations harmonize data privacy laws across Europe and bring data protection rights for all members of the European Union.

Proto completely supports the privacy rights of our customers and our endusers. Under GDPR guidelines, Proto acts as a Data Processor. Listed below is how we are adhering to the GDPR specifications:

We have a designated privacy officer that can be reached at team@proto.cx should you have any questions.

Data Protection Agreement (DPA)

If you are using Proto as a customer and have agreed to our Terms of Service, you may also request to sign an additional DPA.

If you are a customer who needs a signed DPA, please send an email to team@proto.cx and include your Company Name used in the Proto platform. The email must be sent from the same email as a company admin user.

The DPA will be sent for digital signature within 2 business days.

Right of access

Proto customers can request access to their user's data by sending an email to team@proto.cx. The email must be sent from the same email as a company admin user.

In the email body include:

  1. Company Name (used in the Proto platform)
  2. User Name (used in the Proto platform)

Right of erasure

Proto customers can request complete deletion of their user's data by sending an email to  team@proto.cx. The email must be sent from the same email as a company admin user.

In the email body include:

  1. Company Name (used in the Proto platform)
  2. User Name (used in the Proto platform)