HermesAI™ understands multiple languages without restarting the conversation.
- Language switching
- No agents required
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HermesAI™ carries named entities across dialogue steps.
- Higher automation rate
- Improved chat experience
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at our store located here
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HermesAI™ converses across multiple topics without restarting the dialogue.
- Persistent automation
- Improved topic recognition
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NLP engineers
Proto’s natural language processing engineers are at the forefront of applying deep-learning techniques to contact center automation.
Albert
Albert Zhuang
MSc
Blessing
Blessing Bassey
MSc
Catherine
Catherine Gitau
MSc
Deborah
Deborah Kanubala
MSc
Jean Paul
Jean Paul Ishimwe
MSc
Natapon
Natapon Pantuwong
PhD
Tatiana
Tatiana Ngloi
MSc
Tunde
Tunde Ajayi
MSc
Weiying
Weiying Kok
MSc
Learning in language domains
HermesAI™ generates network effects within the intersection of rare languages and industry domains.
14 day trial24/7 local support
Serve global customers in their native language at anytime.
Immediate response
Avoid asking customers to come back later or send emails.
Global branding
Ensure your brand speaks the languages of your target market.
24/7 x 365 contact center automation
Expand across emerging markets without the expense of multilingual contact centers.
Return on investment
Average Values
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The Results
329
Contacts deflected / month
109,191
Minutes of reduced customer
wait time / month
0
Contact center savings / month
0
Return on investment
in first year of AICX