HermesAI™

Supporting 5+ billion customers across the emerging world

HermesAI™ is Proto's natural language processing engine for chatbot deployments across low-resourced languages and underserved communities.

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Customers from Africa to Asia need local support...

but most chatbots cannot understand local and mixed languages.

6%

Only 6% world’s chatbots speak local languages...

User chat message Failed bot reply that doesn't understand non-english languages
69%

but 69% of Africa's population now uses financial services...

31%

and Asia's chatbot industry is growing 31% each year.

There are hundreds of chatbot vendors...

Liveperson logoManyChat logoBotfuel logoGenesys logoZendesk logoFCB AI logoFreshdesk logoInfobip logoIntercom logoOlark logoLivechat logoChatfuel logo

but most do not build artificial intelligence for local languages.

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HermesAI™

Welcome to Proto’s local artificial intelligence

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Chatbots deployed by Proto and its partners are powered by HermesAI™ for 100+ languages and regional dialogue phenomena such as mixed language.

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Multilingual

Over half the world’s customers are bilingual

HermesAI™ understands multiple languages without restarting the conversation.

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Multiturn

Humans expect chatbots to remember

HermesAI™ carries named entities across dialogue steps.

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Multitask

Chatbots should jump between topics just like humans

HermesAI™ converses across multiple topics without restarting the dialogue.

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Mixed Language

Chats are often two languages at once

HermesAI™ understands two languages in one phrase or sentence.

Supported languages

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Afrikaans
Albanian
Amharic
Arabic
Armenian
Assamese
Azerbaijani
Basque
Bengali
Bosnian
Bulgarian
Burmese
Byelorussian
Cambodian
Catalan
Cebuano
Chinese
Corsican
Croatian
Czech
Danish
Dutch
English
Esperanto
Estonian
Filipino
Finnish
French
Frisian
Gaelic
Galician
Georgian
German
Greek
Gujarati
Haitian
Hausa
Hawaiian
Hebrew
Hindi
Hmong
Hungarian
Icelandic
Igbo
Indonesian
Irish
Italian
Japanese
Kannada
Kazakh
Kinyarwanda
Kirghiz
Korean
Kurdish
Laothian
Latvian
Lithuanian
Luxembourgish
Macedonian
Malagasy
Malay
Malayalam
Maltese
Maori
Marathi
Mongolian
Nepali
Norwegian
Nyanja
Oriya
Pashto
Persian
Polish
Portuguese
Punjabi
Romanian
Russian
Samoan
Serbian
Sesotho
Shona
Sindhi
Singhalese
Slovak
Slovenian
Somali
Spanish
Sudanese
Swahili
Swedish
Tajik
Tamil
Tatar
Telugu
Thai
Tibetan
Turkish
Turkmen
Uighur
Ukrainian

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Patience

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AI-enabled customer support for clinic network in South Africa

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Proto AICX platform in 2 minutes

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Network effects
Powered by constant HermesAI™ learning across language domains.
Regulator compliance
Built in partnership with supervisory authorities across industries.
Global security
End-to-end encryption and secure connector for local databases.
PROFIT TECH
Controlled costs for scaling services across new and existing markets.
CONSUMER PROTECTION
Automated complaints processing for regulated digital ecosystems.
INCLUSION FOCUSED
Designed for consumers at the bottom of the pyramid.

Reach your local
‍customers

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Ghana
India
Liberia
Malaysia
Nigeria
Philippines
Rwanda
South Africa
UAE
Uganda
Zambia
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