69%
31.4%
Global customer experience is automating
There are hundreds of chatbot vendors…
The financial chatbot industry alone is growing at 29.7% per year.
The Asian chatbot industry is growing at 31.4% per year.
And Africa’s financial services users have surged to 69% of total population.
Break
MULTILINGUAL
Over half the world’s customers are bilingual
HermesAI™ understands multiple languages without restarting the conversation.
Language switching
No agents required
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Not login help
It sounds like you have a login problem?
你說中文嗎
是的，我會說中文。我該如何協助？
好。我無法登錄我的帳戶，忘記了用戶名和密碼。
MULTITURN
Humans expect chatbots to remember
HermesAI™ carries named entities across dialogue steps.
Higher automation rate
Improved chat experience
Where can I buy Iphone X?
All phones can be bought
at our store located here
at our store located here
What features does it have?
The Iphone X has these features
MULTITASK
Chatbots should jump between topics just like humans
HermesAI™ converses across multiple topics without restarting the dialogue.
Persistent automation
Improved topic recognition
I’d like the small veggie pizza
Great, do you want any drinks?
How fast do you deliver?
We deliver in 30–45 minutes
Shall we continue with your order?
Sure!
CROSS-LINGUAL
Chats are often two languages at once
Pick a country to see what we’re saying.
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Can I use 支付宝 to make a deposit?
Yes, we accept deposits via WeChat and Alipay
I tak dapat login to my account.
Confirm your email address and reset your password
Shin na kamu infection da suna coronavirus?
Yiwa kai gwaji.
Gusto ko mag file ng complaint.
Ilarawan ang iyong reklamo.
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Languages
Hide list
Afrikaans
Albanian
Amharic
Arabic
Armenian
Assamese
Azerbaijani
Basque
Bengali
Bosnian
Bulgarian
Burmese
Byelorussian
Cambodian
Catalan
Cebuano
Chinese
Corsican
Croatian
Czech
Danish
Dutch
English
Esperanto
Estonian
Filipino
Finnish
French
Frisian
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Gaelic
Galician
Georgian
German
Greek
Gujarati
Haitian
Hausa
Hawaiian
Hebrew
Hindi
Hmong
Hungarian
Icelandic
Igbo
Indonesian
Irish
Italian
Japanese
Kannada
Kazakh
Kinyarwanda
Kirghiz
Korean
Kurdish
Laothian
Latvian
Lithuanian
Luxembourgish
Macedonian
Malagasy
Malay
Malayalam
Maltese
Maori
Marathi
Mongolian
Nepali
Norwegian
Nyanja
Oriya
Pashto
Persian
Polish
Portuguese
Punjabi
Romanian
Russian
Samoan
Serbian
Sesotho
Shona
Sindhi
Singhalese
Slovak
Slovak
Slovenian
Somali
Spanish
Sudanese
Swahili
Swedish
Tajik
Tamil
Tatar
Tegulu
Thai
Tibetan
Turkish
Turkmen
Uighur
Ukrainian
Urdu
Uzbek
Vietnamese
Welsh
Wolof
Xhosa
Yiddish
Yoruba
Zulu
SOLUTIONS
CX automation at national scale
Proto deploys these AICX solutions across ecosystems of regulators and operators.
Return on investment
Average Values
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The Results
329
Contacts deflected / month
109,191
Minutes of reduced customer
wait time / month
0
Contact center savings / month
0
Return on investment
in first year of AICX
AICX results based upon averaged customer data.
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