Local Languages
Equality and privacy in every interaction
Proto’s AI engine is your localisation and security layer.
Native speech beyond generative AI
AI Agents
Power text and voice interactions
Generate text and voice messages for faster, more inclusive communication.
Please send me your email address so I can open a ticket for you, and someone will reach out shortly!
Generated audio
0:15
AI Agents
Customise your voice personality
Select your preferred voice, gender, and accent for any language.
Language
Voice
Bemba
Alloy
Cebuano
Alloy
Tagalog
Onyx
Waray
Nova
Inbox
Eliminate human language barriers
Use text-to-speech and speech-to-text for faster customer support from live agents.
0:15
Transcription
Cebuano
Palihug ihatag kanako ang imong email address aron makaabli ko og tiket alang kanimo.
Translation
Cebuano
English
Please send me your email address so I can open a ticket for you.
Channels
Omnichannel support
Deploy local AI on popular messaging apps with audio message support.
Solving voice for local languages
Proto develops voice AI for underserved languages across the emerging world.
tgl
Tagalog
Coming Soon
Mean Opinion
Five-point quality score reflecting how natural and clear the generated speech sounds.
4.0
Fallback Rate
Share of cases where the system cannot produce usable speech.
17.32%
Response Speed
Time taken to generate the audio output.
1.25s
ceb
Cebuano
Coming Soon
Mean Opinion
Five-point quality score reflecting how natural and clear the generated speech sounds.
3.8
Fallback Rate
Share of cases where the system cannot produce usable speech.
22.58%
Response Speed
Time taken to generate the audio output.
1.53s
rw
Kinyarwanda
Coming Soon
Mean Opinion
Five-point quality score reflecting how natural and clear the generated speech sounds.
3.5
Fallback Rate
Share of cases where the system cannot produce usable speech.
31.46%
Response Speed
Time taken to generate the audio output.
2.26s
kua
Oshiwambo
Coming Soon
Mean Opinion
Five-point quality score reflecting how natural and clear the generated speech sounds.
3.6
Fallback Rate
Share of cases where the system cannot produce usable speech.
31.24%
Response Speed
Time taken to generate the audio output.
2.37s
tgl
Tagalog
Accuracy Rate
Share of correctly recognised words or outputs.
90.66%
Word Error Rate
Share of words recognised incorrectly compared to the reference.
9.34%
Fallback Rate
Share of audio inputs the model cannot transcribe reliably.
4.21%
Response Speed
Time taken to return the transcription.
1.74s
ceb
Cebuano
Accuracy Rate
Share of correctly recognised words or outputs.
87.74%
Word Error Rate
Share of words recognised incorrectly compared to the reference.
12.26%
Fallback Rate
Share of audio inputs the model cannot transcribe reliably.
6.36%
Response Speed
Time taken to return the transcription.
1.76s
rw
Kinyarwanda
Accuracy Rate
Share of correctly recognised words or outputs.
93.73%
Word Error Rate
Share of words recognised incorrectly compared to the reference.
6.27%
Fallback Rate
Share of audio inputs the model cannot transcribe reliably.
4.93%
Response Speed
Time taken to return the transcription.
1.75s
kua
Oshiwambo
Accuracy Rate
Share of correctly recognised words or outputs.
90.22%
Word Error Rate
Share of words recognised incorrectly compared to the reference.
9.78%
Fallback Rate
Share of audio inputs the model cannot transcribe reliably.
4.01%
Response Speed
Time taken to return the transcription.
1.75s
Additional languages
ProtoAI™ enables customer communication in 100+ languages, with a privacy-by-design approach that overcomes security-related limitations of other generative AI models.
All languages
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af
Afrikaans
This language supports both text-to-speech and speech-to-text.
Africa
14000000
sq
Albanian
This language supports both text-to-speech and speech-to-text.
Europe
6100000
am
Amharic
This language supports both text-to-speech and speech-to-text.
Africa
57500000
ar
Arabic
This language supports both text-to-speech and speech-to-text.
Middle East
100000000
hy
Armenian
This language supports both text-to-speech and speech-to-text.
Asia
5400000
as
Assamese
This language supports both text-to-speech and speech-to-text.
Middle East
15000000
az
Azerbaijani
This language supports both text-to-speech and speech-to-text.
Asia
24000000
eu
Basque
This language supports both text-to-speech and speech-to-text.
Europe
750000
bem
Bemba
This language supports both text-to-speech and speech-to-text.
Africa
5000000
bn
Bengali
This language supports both text-to-speech and speech-to-text.
Asia
100000000
bcl
Bicolano
This language supports both text-to-speech and speech-to-text.
Asia
2500000
bs
Bosnian
This language supports both text-to-speech and speech-to-text.
Europe
2000000
bg
Bulgarian
This language supports both text-to-speech and speech-to-text.
Europe
6000000
my
Burmese
This language supports both text-to-speech and speech-to-text.
Asia
38800000
be
Byelorussian
This language supports both text-to-speech and speech-to-text.
Europe
3500000
ca
Catalan
This language supports both text-to-speech and speech-to-text.
Europe
9000000
ceb
Cebuano
This language supports both text-to-speech and speech-to-text.
Asia
22000000
zh
Chinese
This language supports both text-to-speech and speech-to-text.
Asia
100000000
co
Corsican
This language supports both text-to-speech and speech-to-text.
Europe
200000
hr
Croatian
This language supports both text-to-speech and speech-to-text.
Europe
4900000
cs
Czech
This language supports both text-to-speech and speech-to-text.
Europe
10700000
da
Danish
This language supports both text-to-speech and speech-to-text.
Europe
6000000
nl
Dutch
This language supports both text-to-speech and speech-to-text.
Europe
Americas
25000000
en
English
This language supports both text-to-speech and speech-to-text.
Americas
Europe
Africa
100000000
eo
Esperanto
This language supports both text-to-speech and speech-to-text.
Europe
2000000
et
Estonian
This language supports both text-to-speech and speech-to-text.
Europe
1100000
fi
Finnish
This language supports both text-to-speech and speech-to-text.
Europe
5800000
fr
French
This language supports both text-to-speech and speech-to-text.
Europe
Americas
Africa
100000000
fy
Frisian
This language supports both text-to-speech and speech-to-text.
Europe
400000
gd
Gaelic
This language supports both text-to-speech and speech-to-text.
Europe
87000
gl
Galician
This language supports both text-to-speech and speech-to-text.
Europe
4000000
ka
Georgian
This language supports both text-to-speech and speech-to-text.
Middle East
4300000
de
German
This language supports both text-to-speech and speech-to-text.
Europe
100000000
el
Greek
This language supports both text-to-speech and speech-to-text.
Europe
13000000
gu
Gujarati
This language supports both text-to-speech and speech-to-text.
Asia
62000000
ht
Haitian
This language supports both text-to-speech and speech-to-text.
Americas
12000000
ha
Hausa
This language supports both text-to-speech and speech-to-text.
Africa
51000000
haw
Hawaiian
This language supports both text-to-speech and speech-to-text.
Americas
327000
iw
Hebrew
This language supports both text-to-speech and speech-to-text.
Middle East
9000000
hi
Hindi
This language supports both text-to-speech and speech-to-text.
Asia
100000000
hmn
Hmong
This language supports both text-to-speech and speech-to-text.
Asia
8000000
hu
Hungarian
This language supports both text-to-speech and speech-to-text.
Europe
13000000
is
Icelandic
This language supports both text-to-speech and speech-to-text.
Europe
350000
ig
Igbo
This language supports both text-to-speech and speech-to-text.
Africa
42000000
ilo
Ilocano
This language supports both text-to-speech and speech-to-text.
Asia
9000000
hil
Ilonggo
This language supports both text-to-speech and speech-to-text.
Asia
9000000
id
Indonesian
This language supports both text-to-speech and speech-to-text.
Asia
100000000
ga
Irish
This language supports both text-to-speech and speech-to-text.
Europe
170000
it
Italian
This language supports both text-to-speech and speech-to-text.
Europe
85000000
ja
Japanese
This language supports both text-to-speech and speech-to-text.
Asia
100000000
jv
Javanese
This language supports both text-to-speech and speech-to-text.
Asia
68000000
kn
Kannada
This language supports both text-to-speech and speech-to-text.
Asia
43700000
pam
Kapampangan
This language supports both text-to-speech and speech-to-text.
Asia
2500000
kk
Kazakh
This language supports both text-to-speech and speech-to-text.
Asia
14300000
rw
Kinyarwanda
This language supports both text-to-speech and speech-to-text.
Africa
15000000
ko
Korean
This language supports both text-to-speech and speech-to-text.
Asia
82000000
ku
Kurdish
This language supports both text-to-speech and speech-to-text.
Middle East
8990000
lv
Latvian
This language supports both text-to-speech and speech-to-text.
Europe
1200000
lt
Lithuanian
This language supports both text-to-speech and speech-to-text.
Europe
2800000
lb
Luxembourgish
This language supports both text-to-speech and speech-to-text.
Europe
285000
mk
Macedonian
This language supports both text-to-speech and speech-to-text.
Europe
3500000
mg
Malagasy
This language supports both text-to-speech and speech-to-text.
Africa
10893000
ms
Malay
This language supports both text-to-speech and speech-to-text.
Asia
100000000
ml
Malayalam
This language supports both text-to-speech and speech-to-text.
Asia
34000000
mt
Maltese
This language supports both text-to-speech and speech-to-text.
Europe
530000
mi
Maori
This language supports both text-to-speech and speech-to-text.
Asia
186000
mr
Marathi
This language supports both text-to-speech and speech-to-text.
Asia
83000000
mn
Mongolian
This language supports both text-to-speech and speech-to-text.
Asia
5650000
ne
Nepali
This language supports both text-to-speech and speech-to-text.
Asia
16000000
no
Norwegian
This language supports both text-to-speech and speech-to-text.
Europe
5300000
ny
Nyanja
This language supports both text-to-speech and speech-to-text.
Africa
12000000
or
Oriya
This language supports both text-to-speech and speech-to-text.
Middle East
35000000
kua
Oshiwambo
This language supports both text-to-speech and speech-to-text.
Africa
1400000
pag
Pangasinense
This language supports both text-to-speech and speech-to-text.
Asia
2300000
ps
Pashto
This language supports both text-to-speech and speech-to-text.
Middle East
35000000
fa
Persian
This language supports both text-to-speech and speech-to-text.
Middle East
100000000
pl
Polish
This language supports both text-to-speech and speech-to-text.
Europe
45000000
pt
Portuguese(Br)
This language supports both text-to-speech and speech-to-text.
Europe
Americas
Africa
100000000
pa
Punjabi
This language supports both text-to-speech and speech-to-text.
Asia
100000000
ro
Romanian
This language supports both text-to-speech and speech-to-text.
Europe
24000000
ru
Russian
This language supports both text-to-speech and speech-to-text.
Europe
100000000
sm
Samoan
This language supports both text-to-speech and speech-to-text.
Asia
470000
sr
Serbian
This language supports both text-to-speech and speech-to-text.
Europe
7300000
st
Sesotho
This language supports both text-to-speech and speech-to-text.
Africa
4510000
sn
Shona
This language supports both text-to-speech and speech-to-text.
Africa
9000000
sd
Sindhi
This language supports both text-to-speech and speech-to-text.
Asia
23000000
sk
Slovak
This language supports both text-to-speech and speech-to-text.
Europe
5000000
sl
Slovenian
This language supports both text-to-speech and speech-to-text.
Europe
2500000
so
Somali
This language supports both text-to-speech and speech-to-text.
Africa
21800000
es
Spanish
This language supports both text-to-speech and speech-to-text.
Europe
Americas
100000000
su
Sudanese
This language supports both text-to-speech and speech-to-text.
Africa
9000000
sw
Swahili
This language supports both text-to-speech and speech-to-text.
Africa
80000000
sv
Swedish
This language supports both text-to-speech and speech-to-text.
Europe
10000000
tgl
Tagalog
This language supports both text-to-speech and speech-to-text.
Asia
82000000
tgl
Taglish
This language supports both text-to-speech and speech-to-text.
Asia
tg
Tajik
This language supports both text-to-speech and speech-to-text.
Middle East
7000000
ta
Tamil
This language supports both text-to-speech and speech-to-text.
Asia
83050000
tt
Tatar
This language supports both text-to-speech and speech-to-text.
Europe
5200000
te
Telugu
This language supports both text-to-speech and speech-to-text.
Asia
96000000
th
Thai
This language supports both text-to-speech and speech-to-text.
Asia
39800000
Built-in data privacy and security
Proto's platform architecture is adaptable to data privacy with on-premise hosting and proprietary AI when large language models are restricted.
Protection standards
Trust in audited standards
SOC 2 Type II
HIPAA
ISO 27001
Data residency
Host onsite or hybrid
Deploy with local hosting solutions that are setup within two weeks.
Data access
Enforce IP access
Limit Proto platform access to offices and remote workers with authorized IP addresses.
Data privacy
Encrypt messaging
All messaging is SHA-256 encrypted at rest and in transit.
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Local Languages FAQ
Get answers to commonly asked questions about Proto's multilingual capabilities, LLM integration, voice features, and language support.
How does Proto handle mixed–language conversations?
Proto detects language shifts mid–conversation and responds in the dominant or requested language, including mixed language patterns such as Taglish.
Learn more: Local languages.
How does Proto work with large language models?
Proto runs AI agents through an action–based workflow: detect language and intent, retrieve answers from your approved sources, and execute actions (such as API calls) when needed. For response generation, you can connect third–party LLMs, a dedicated LLM, or a self–hosted model (including on–premise options) to control how data is processed and where it is stored.
Learn more: AI Agents, Data privacy, and Security.
Is voice messaging included in every plan?
Yes – voice messaging (speech–to–text and text–to–speech) is included across plans for both common and local languages.
Solving voice for local languages – Proto develops voice AI for underserved languages across the emerging world. Learn more: Local languages.
What do TTS and STT look like for customers?
When a customer sends a voice message, Proto transcribes it into text for display in Inbox. AI agents and live agents can read the transcript and play the original audio.
Replies can be written as text and delivered to the customer as both text and voice in the selected language and accent.
Learn more: Inbox and Local languages.
What languages and dialects can Proto support?
Proto supports 100+ languages, including underserved dialects and mixed languages (e.g., Taglish), with automatic mid–conversation language detection and switching.
Learn more: Local languages.
What languages are available for voice messaging?
Proto supports voice messaging across common global languages and selected underserved local languages, with a focus on Southeast Asia and Africa (e.g., Tagalog and Kinyarwanda).
Learn more: Local languages.