No items found.

Yolo Investments boosts Proto’s expansion across emerging markets

2 min

Yolo Investments has made a significant investment in Proto, a leader in inclusive chatbots and contact centre automation.


The investment will support Proto’s expansion within emerging markets, concurrent with nationwide deployments of its AI Customer Experience (AICX) platform across financial sectors in Africa and Southeast Asia. Proto’s AICX platform is powered by proprietary natural language processing technology for historically-underserved languages, such as Tagalog, Twi, and Kinyarwanda. Most recently, the inclusive chatbot technology is driving results for stronger consumer protection legislation in countries such as the Philippines — with a 4x usage surge during the pandemic — and support from the African Development Bank for multi-country central bank deployments.


Yolo Investments GP Tim Heath said: “We are huge fans of Proto’s tech-led approach to transforming the enduser experience. The company is a perfect match for Yolo Investments, particularly with its unparalleled expertise across emerging markets. We see significant opportunities to apply its solutions across our network. And with Proto backed by a world-class team which is absolutely focused on the enduser, we’re excited to support the company into the future.”
Proto CEO Curtis Matlock said: “The experience of the Yolo team within Proto’s verticals and emerging markets is unmatched. We’re working closely together on the expansion of regulatory partnerships for deploying Proto’s conversational consumer protection solutions for local and underserved languages. Proto is driven to position itself as the CX automation vendor of choice for the emerging world, where inclusive and localized communication technology is essential.”


About Yolo Investments

Yolo Investments is a venture capital fund focused on seed- and A-stage investment opportunities across fintech and gaming. Based in Estonia, Yolo’s mission is to invest in outstanding people with bright ideas, who are focused on innovating and disrupting the norm in all manner of tech startups. Founded in 2020 by Tim Heath, Yolo has created a thriving ecosystem with ventures across a variety of industries, including financial services, crypto, blockchain, media, gaming and software development.


About Proto

Proto is the leader for inclusive chatbots and multilingual contact centre automation in emerging markets. Proto’s AI Customer Experience (AICX) platform is powered by proprietary natural language processing (NLP) for under-resourced and rare languages. The Proto team has successfully developed novel deep-learning techniques and regulatory partnerships to maximize consumer experience, protection, and lifetime value across 20+ emerging markets.

Neil Walker is the Marketing Manager at Proto. He has over 10 years experience in leading communications initiatives for digital transformation projects in emerging countries.

Awards

2 min

Proto wins the 2019 Innovation Launchpad at iGaming Asia Congress

HermesAI™

5 min

The Thai character confounding NLP engines

Awards

1 min

Proto takes finalist position at AFI Global Policy Forum fintech showcase

Partners

2 min

Proto partners with AIMS to empower Africa’s brightest machine learning graduates

Financial

3 min

Africa’s central banks intend to deploy Proto's financial complaints automation for over 300M potential consumers

Solutions

3 min

Proto releases AICX v2 product suite

Team

2 min

Sinitic is now Proto and raises $2.1M for emerging market expansion

Partners

3 min

Proto partners with BFA Global for financial complaints automation solution at Africa's central banks

Health

Proto provides free COVID-19 awareness chatbots to Global South healthcare services

Health

COVID-19 education chatbot launched for Nigeria’s Federal Capital Territory

Team

7 min

In 2021, AI customer experience is about inclusion

Partners

2 min

MindwayAI and Proto partner up to localize responsible gaming

Health

3 min

Proto to deploy multilingual chatbot for Ayurvedic medicare in India

Financial

2 min

African Development Bank and Proto to automate financial consumer protection in Ghana, Rwanda, and Zambia

Partners

3 min

PaySwitch and Proto partner to provide conversational payment processing to Africa’s commercial banks

Partners

3 min

Africa’s Talking and Proto partner to enable conversational financial services across Africa’s SMS networks

Partners

2 min

Yolo Investments boosts Proto’s expansion across emerging markets

Gaming

5 min

3 questions for gaming operators before investing in machine translation for player support

Partners

3 min

Emergent Payments and Proto partner to deploy chatbot payments across Africa's merchants

Awards

4 min

Proto named to the Inclusive Fintech 50 by Visa, MetLife, IFC and Accion

Financial

2 min

Central Bank of Liberia deploys chatbot to expand access to financial consumer protection

Financial

2 min

GoodTech deploys Philippines chat banking with Proto’s AICX technology