Automate multilingual CX in 5 steps ⟶
Automate multilingual CX in 5 steps
Serve more customers with proLingual™ for local and mixed languages beyond large language models
Automatically generate intents to supercharge your chatbot’s ability to reply to a wide variety of customer questions.
Automatically transcribe spoken customer intents into text for powerful case management and analytics reporting.
Adapt preset speaker profiles with your own voice to localise your chatbot’s accent and tone.
Review suggestions to improve the chatbot dialogue based on customer conversations that may have been inaccurate.
Respond to customer voice messages, making your chatbot experience accessible beyond texting.
Outperforming competitors, proLingual™ leads with local and mixed languages understanding.
Power your chatbots with this all-inclusive cost based on API calls.
$0.007 per request
$0.08 per minute
$0.08 per minute
Sparkle, a digital bank, streamlines banking with online support across channels. It seamlessly integrates an always-on solution with their ticketing system, offering multilingual support, including local languages in Nigeria.
Proto is thrilled to be the NBR's technical implementation partner for the Intumwa consumer protection chatbot during this journey to strengthen consumer protection in Rwanda.
TMC-SL improved patient experience with Proto's AI chatbot, bridging language gaps and providing real-time doctor information.
Proto’s AI Citizen Experience (AICX) solution has transformed the consumer protection process in countries in Asia and Africa, in line with the surge in newly banked populations driven by the global financial inclusion initiative.
Bitflex, a leading Malaysian cryptocurrency exchange, transformed its customer experience and improved ticket resolution rates with Proto's AICX solution.