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Proto and ePLDT partner to expand AI agent reach across the Philippines

News
May 2026

5

min read

ePLDT, Inc. has joined the Proto reseller programme as an authorised reseller, bringing the Proto platform to enterprise and institutional clients across the Philippines.

ePLDT is the digital infrastructure arm of PLDT, the Philippines' largest telecommunications and technology company. It provides cloud, managed IT, data centre, and cybersecurity services to enterprises, financial institutions, and government bodies across the country, with one of the broadest enterprise networks in the market.

The agreement enables ePLDT to deploy and sell the Proto platform – including AI agent workflows for customer engagement, complaints, and service automation – as part of its managed technology offering. ePLDT will draw on its enterprise client base and implementation capabilities to bring the Proto platform to organisations across banking, financial services, healthcare, and telecommunications.

Curtis Matlock, Proto CEO, said: "ePLDT brings something that takes years to build – trusted relationships with the enterprises and institutions that are driving digital transformation across the Philippines. Pairing that reach with our AI agent infrastructure is exactly how we scale in a market where we already have strong roots."

Proto has an established presence in the Philippines across financial services, healthcare, and the public sector – including deployments with the Bangko Sentral ng Pilipinas, the Securities and Exchange Commission, The Medical City, PhilCare, and the Cybercrime Investigation and Coordinating Centre. See all Philippine client stories.

About ePLDT

ePLDT, Inc. is the digital infrastructure subsidiary of PLDT, Inc., providing cloud, data centre, managed IT, and cybersecurity services to enterprises, financial institutions, and government agencies across the Philippines. As part of the PLDT group – the country's largest fully integrated telecommunications provider – ePLDT operates an extensive network of data centre facilities and serves a broad portfolio of enterprise clients nationwide.

About Proto

Proto deploys inclusive AI infrastructure in emerging markets. The company is trusted by governments and enterprises to automate workflows for anti-scam centres, patient experience, and other mission-critical usecases. Proto’s clients include central banks, remittance services, and hospitals protected with the company’s SOC2, ISO27001, GDPR, and HIPAA compliance. Proto’s text and voice AI datasets power high performance for local languages beyond the limits of large language models. Headquartered in Canada, Proto operates from regional offices in the Philippines and Rwanda.