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Proto Resources

Discover the latest Proto news and annoucements.

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News
Asia
Partners

Telkha partners with Proto to power multilingual AICX for telecoms and infrastructure services

Telkha Network has partnered with Proto to provide AI-powered customer experience solutions for telecommunications and infrastructure sectors in the Philippines.

May 5, 2025
Case Study
Asia
Financial
Customers

Transforming digital banking in local languages

Experience seamless customer service in the Philippines' financial sector with USSC's AI-driven chatbot, UNA, developed by Proto. Streamlined inquiries, faster transactions, and enhanced user satisfaction.

April 18, 2025
News
Asia
Financial
Customers

eTap deploys Proto AI assistant across the largest payment kiosk network in the Philippines

Proto's AI assistant, Tappy, automates customer interactions for eTap's kiosks, enhancing financial accessibility across the Philippines.

April 11, 2025
News
Product

Product release: March 2025

We've introduced powerful updates to enhance your AICX experience, including AI reply ratings, People API, smarter assignments, new channels, and key bug fixes.

April 7, 2025
News
Asia
Government
Proto

Proto contributes to the Digital Governance Revolution at GOVX.0 Manila 2025

Proto showcased its AI platform at GOVX.0 2025, enhancing citizen engagement through multilingual AI assistants for improved government services.

March 25, 2025
News
Africa
Proto

Proto sponsors AI Connect Hackathon 2.0 with Irembo in Rwanda

Proto is proud to support the AI Connect Hackathon 2.0, bringing together top AI developers to create solutions for real-world challenges in Africa.

March 24, 2025
Case Study
Asia
Government
Customers

Central bank automates 89% of nationwide financial sector complaints

Learn how the Central Bank of the Philippines automated the 4x case surge during the pandemic.

March 19, 2025
Article
Asia
Government

World Consumer Rights Day: Proto in the Philippines

Proto’s commitment to inclusive AI ensures that local languages are not only preserved but actively integrated into digital services.

March 15, 2025
News
Partners

Detecting scams: Proto and Winnow connect complaints and social media posts

Proto and Winnow partner to enhance scam detection by integrating AI-processed consumer complaints with real-time social media insights.

March 13, 2025
News
Product

Product release: February 2025

We've made key product enhancements to elevate your AICX experience, including comprehensive Analytics module, streamlined billing management system and more.

March 7, 2025
News
Product

Picture this: Proto’s AI assistants use image recognition to solve customer problems

Proto’s AI assistant delivers faster, more accurate support by interpreting complex visuals, improving the customer experience for EV drivers.

March 6, 2025
Case Study
Asia
Government
Customers

Philippines trade department automates chats scaling 289% per year

The Department of Trade and Industry leverages Proto’s AI technology to provide 24/7 customer service for queries in local languages such as Tagalog and Cebuano.

March 1, 2025

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