Proto Resources
Discover the latest Proto news and annoucements.
Proto contributes to future of regulatory compliance technology at BIS Innovation Summit 2025
Proto showcased how AI-driven citizen engagement enhances regulatory compliance and inclusion at the BIS Innovation Summit 2025 in Basel.
PhilPlans enhances customer experience with Proto AICX deployment
PhilPlans boosts customer experience with Proto’s AI assistant – cutting response times, reducing errors, and doubling sales leads across pension, education, and memorial plans.
Major updates across voice, inbox, and reporting – August 2025
We've introduced key improvements in AI assistant switching, agent availability, and enhanced training workflows, alongside various bug fixes.
TMC South Luzon deploys AI customer experience platform for patient engagement
The Medical City South Luzon partners with Proto to deploy an AI customer experience platform with multilingual support, voice messaging, and automated FAQs – transforming patient engagement across Southern Luzon.
Proto powers new digital support platform for iPak-Treasure-Island in Visayas and Mindanao
iPak-Treasure-Island enhances customer support with Proto AICX – enabling multilingual order taking, FAQs, complaints, and live chat across Messenger and webchat.
Healthway deploys Proto to improve the Filipino patient experience
Healthway Medical Network enhances patient experience in the Philippines with Proto's AI platform, ensuring inclusive and responsive healthcare services.
New tools to manage and test AI assistants – July 2025
We've enhanced ticket filtering, inbox delivery visibility, training modules, as well as rolled out several bug fixes for improved platform performance.
Financial sector leaders in Rwanda unite to reimagine trust and accessibility through AI
AI – when designed ethically and deployed in local languages – can be part of the solution to rebuild trust and improve customer engagement in Rwanda's financial sector.
Scam resolution solution by FNA and Proto shared at Global Payments Week
Proto and FNA are equipping countries with a scalable scam detection system that connects multilingual citizen reporting to real-time fund tracing – delivering trust, speed, and results for financial authorities.
Faster experiences and expanded capabilities – June 2025
We’ve introduced new features to enhance your AICX experience, including new VoiceAI channels, conversation tester, ticket export options, and platform improvements.
No resources found
Please apply different filters