AI Chatbot for

e-Government

Proto chatbot for e-Government

e-Governments deploy Proto’s AI Customer Experience (AICX) as a one-stop solution for all consumers' needs across language, geography, and gender.

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Raise the market standard

Innovate by example and encourage the private sector to adopt inclusive customer support technology.

Digitalize your government

Empower consumers with an easy and effective way to place requests such as visa, ID, drivers license, incorporation, and more.

Promote citizen education

Repurpose support channels to deliver proactive and accurate information that improve citizens’ outcomes.

CASE STUDY

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CASE STUDY

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AICX

24/7 x 365 contact center automation

Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, cases, CRM and analytics.

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Return on investment

Average Values

The AICX calculator is an estimate. Your actual results may differ.

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The Results

329

Contacts deflected / month

109,191

Minutes of reduced customer
wait time / month

0

Contact center savings / month

0

Return on investment
in first year of AICX

AICX results based upon averaged customer data.
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